Wait Staff

Elegance Senior Living; Mentor (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Elegance Senior Living in Mentor, OH is seeking a Dining Room Server to support a positive customer service culture in the dining area under supervision. The role focuses on timely meal delivery and creating a pleasant dining experience for residents and visitors.

Responsibilities include taking orders, delivering meals, clearing and sanitizing tables, and maintaining a clean dining room. You will work with teammates to resolve dining challenges before service ends and contribute to safety by

Qualifications

• Customer service and hospitality mindset.
• Ability to work as part of a team.
• Commitment to safety and sanitation standards.

Responsibilities

• Take beverage and food orders and deliver meals.
• Maintain a clean dining area and sanitize equipment.
• Resolve dining issues to ensure guest satisfaction.
• Support other duties as assigned.

Job description

Supports the development of a positive customer service culture in the dining room under the direction of the Dining Room Manger or Director of Culinary Services. Offers evaluation on the quality of service and develops systems to maximize the efficiency of meal delivery while maintaining a pleasant dining experience.

• Takes beverage and food orders, delivers food, clears, cleans, sanitizes, and resets tables. Makes every expected effort to maintain customer satisfaction. Resolves dining challenges with a customer before the conclusion of the meal service.
• Maintains a clean dining room. This includes all equipment, walls, table tops and bases, and chairs. Linens are changed as needed. Table top condiments and salt and pepper shakers are kept clean. Washes and sanitizes dishware as required.
• Ensures they and any employees working with them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standards.
• Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
• Perform other duties as assigned or needed.