Wait staff

Provincial Senior Living; Menomonee Falls (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Provincial Senior Living in Wisconsin is seeking a Dining Room Server to support meal service, dining room setup, and cleaning duties. You will be responsible for taking orders, serving meals, and ensuring guests and residents are satisfied with their dining experience.

You will follow safety and hygiene standards, assist with training new staff, handle multiple priorities, and maintain a welcoming, courteous environment for residents and visitors alike.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in fine dining preferred.
• Ability to communicate effectively with residents.
• Ability to read and interpret safety rules and procedure manuals.
• Ability to apply common sense and solve problems independently.

Responsibilities

• Utilizes proper food handling and service techniques.
• Takes meal/drink orders and serves meals in a friendly and timely manner.
• Assures resident/guest is satisfied with their meals.
• Maintains cleanliness and appearance of dining areas and tables.
• Follows daily, weekly and monthly cleaning schedules.
• Assists with orientation and training of new food servers.
• Practices all safety and loss prevention procedures.
• Sets up and cleans the Dining Room while maintaining service standards.
• Maintains appearance, cleanliness, personal sanitation, and hygiene.
• Performs opening and closing checklist criteria.
• Assists in dining room operations and supplies placement.

Skills

Interpersonal skills

Flexibility

Time management

Education

High school diploma or equivalent

Job description

POSITION SUMMARY

Responsible for proper dining set-up, providing meal and dining services and cleaning of the dining rooms.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Utilizes proper food handling and food service techniques.
• Takes meal/drink orders and serves meals in a friendly and timely manner.
• Assures resident/guest is satisfied with their meals.
• Maintains knowledge of all specials and general description of all food items and explains to residents or guests.
• Maintains assigned tables and surrounding area in a complete state of cleanliness, appearance and readiness.
• Follows daily, weekly and monthly cleaning schedules.
• Assists with orientation and training of new food servers.
• Practices all safety and loss prevention procedures.
• Sets-up and cleans the Dining Room while maintaining or exceeding hospitality and service standards.
• Maintains or exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
• Performs and completes opening and closing checklist criteria.
• Assists in dining room and surrounding areas for proper directional flow, organization and supplies placement.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent preferred.
• Previous experience in fine dining preferred.

Knowledge, Skills and Abilities:

Language Ability:

• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Cognitive Demands:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Competencies:

• Interacts with guests, residents and staff in a courteous and friendly manner.
• Must demonstrate an interest in working with a senior population.
• Ability to respond promptly to resident needs.
• Supports organization's goals and values.
• Balances team and individual responsibilities.
• Ability to work flexible hours as needed.
• Ability to handle multiple priorities.
• Competent in organizational and time management skills.
• Must demonstrate good judgment, problem solving and decision-making skills.

ENVIRONMENTAL ADAPTABILITY

• Works primarily indoors in a climate-controlled setting.
• Possible exposure to chemicals as identified in the MSDS Manual

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Team Member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision