Wait staff

Village at the Falls; Menomonee Falls (WI); On-site; USD 20,664 - 34,440; Part time

Job summary

Village at the Falls in Menomonee Falls, Wisconsin, seeks a dedicated dining service team member to ensure high-quality meal services for residents. The role encompasses taking food orders, serving meals, and maintaining cleanliness in dining areas. Candidates with a high school diploma and prior fine dining experience are preferred. Strong communication and customer service skills are essential, along with a passion for working with seniors. Join us in creating a welcoming dining environment for our residents.

Qualifications

• Previous experience in fine dining preferred.
• Ability to communicate effectively with residents.
• Demonstrate an interest in working with a senior population.

Responsibilities

• Utilizes proper food handling and food service techniques.
• Takes meal/drink orders and serves meals.
• Ensures resident satisfaction with meals.
• Maintains cleanliness and appearance of dining areas.
• Assists with training of new food servers.

Skills

Communication Skills

Customer Service

Problem Solving

Time Management

Education

High school diploma or equivalent

Job description

Position Summary

Responsible for proper dining set-up, providing meal and dining services and cleaning of the dining rooms.

Essential Duties and Responsibilities

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Utilizes proper food handling and food service techniques.
• Takes meal/drink orders and serves meals in a friendly and timely manner.
• Assures resident/guest is satisfied with their meals.
• Maintains knowledge of all specials and general description of all food items and explains to residents or guests.
• Maintains assigned tables and surrounding area in a complete state of cleanliness, appearance and readiness.
• Follows daily, weekly and monthly cleaning schedules.
• Assists with orientation and training of new food servers.
• Practices all safety and loss prevention procedures.
• Sets-up and cleans the Dining Room while maintaining or exceeding hospitality and service standards.
• Maintains or exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
• Performs and completes opening and closing checklist criteria.
• Assists in dining room and surrounding areas for proper directional flow, organization and supplies placement.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent preferred.
• Previous experience in fine dining preferred.

Knowledge, Skills and Abilities:

• Language Ability:
  • Ability to communicate effectively speaking the primary language of the residents.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Cognitive Demands:
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Competencies:
  • Interacts with guests, residents and staff in a courteous and friendly manner.
  • Must demonstrate an interest in working with a senior population.
  • Ability to respond promptly to resident needs.
  • Supports organization's goals and values.
  • Balances team and individual responsibilities.
  • Ability to work flexible hours as needed.
  • Ability to handle multiple priorities.
  • Competent in organizational and time management skills.
  • Must demonstrate good judgment, problem solving and decision-making skills.

Environmental Adaptability

• Works primarily indoors in a climate-controlled setting
• Possible exposure to chemicals as identified in the MSDS Manual

Physical Requirements

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Team Member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.