Wafer Fab Equipment Support Technician

Ebara Technologies Inc.; Minneapolis (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Ebara Technologies Inc. in Minneapolis seeks a Field Service Technician to keep EBARA equipment performing at its best on customer floors and at service centers.

You’ll plan and execute preventive maintenance, perform rapid repairs, replace consumables, install tools, and commission startups, often with minimal supervision. You’ll diagnose mechanical, hardware, software, and system-level issues using checklists, track parts usage, generate reports for downtime and service justification, and

Qualifications

• High School diploma or AS in Electronics or an electronics certificate or equivalent practical experience.
• 4–6 years related experience, ideally in the semiconductor sector.
• Solid mechanical aptitude and familiarity with semiconductor/vacuum tech concepts.
• Proven strength in customer relations.

Responsibilities

• Own the full service lifecycle: preventive maintenance, rapid repairs, consumable changes, tool installations, commissioning/start-ups.
• Use operation manuals to uncover root causes and guide corrective actions.
• Record PM work, downtime, issues, and time spent; prepare reports for product movement and on-site service justification.
• Perform preventive maintenance confidently with minimal supervision.
• Order and fast-track parts; inform customers/management when replacements are required; repair or replace defective components.
• Diagnose mechanical, hardware, software, and system-level problems using checklists and protocols.
• Apply Finesse training to track parts usage and related transactions.
• Set clear expectations with customers about issues, solutions, and timelines; escalate when needed.
• Follow EBARA safety policies, complete required safety training, keep work areas clean and compliant.
• Contribute to additional tasks aligned with team goals as assigned.

Skills

Electrical schematics reading

Mechanical aptitude

Customer relations

Communication

Detail-oriented

MS Office

Education

High School diploma or AS in Electronics

Electronics certificate

Tools

Microsoft Office

Internet Explorer

Job description

Imagine walking into a high-volume fab where every minute of uptime counts. A tool is due for PM, another flags a software alarm, and a third needs consumables replaced before the next run. You take charge—plan the work, consult the manual, follow checklists, swap parts, verify results, and keep the customer informed at each step. That’s the impact you’ll make here.

Your mission

Keep EBARA equipment performing at its best—whether you’re on the customer floor or at our service center—by combining precise maintenance, decisive troubleshooting, and rigorous reporting.

How you’ll make an impact

• Own the full service lifecycle: contracted preventive maintenance, rapid-response repairs, consumable changes, tool installations, and commissioning/start-ups.
• Use operation manuals to uncover root causes and guide corrective actions.
• Record PM work, downtime, issues, and time spent; prepare reports supporting product movement and on-site service justification while demonstrating proficiency with the customer’s systems.
• Perform preventive maintenance confidently with minimal supervision.
• Order and fast-track parts; inform customers/management when replacements are required; repair or replace defective components and confirm tool readiness.
• Diagnose mechanical, hardware, software, and system-level problems using service maintenance checklists and protocols.
• Apply Finesse training to accurately track parts usage and related transactions.
• Set clear expectations with customers about issues, solutions, and timelines; escape complex cases to senior engineers or support as needed.
• Follow EBARA safety policies, complete all required safety training, and keep work areas clean and compliant with EBARA and customer rules.
• Contribute to additional tasks aligned with team goals as assigned.

What you bring

• Can lift 35 lbs. unassisted from floor to waist.
• Fluent in reading and applying electrical and mechanical schematics/diagrams.
• Able to operate equipment necessary to perform essential functions.
• Comfort working across cultures in fast-paced, dynamic settings.
• Commitment to performing duties without risk to self, others, or property.
• Reliable attendance and punctuality, in line with EBARA policies.
• Poise under pressure with multiple, sometimes competing deadlines; cooperative team mindset.
• If the role requires a respirator, you can pass the annual fit test and medical screening.

Your background

• High School diploma or AS in Electronics, or an accredited basic electronics certificate, or equivalent practical experience.
• Preferred 4–6 years related experience, ideally in the semiconductor sector.
• Solid mechanical aptitude and familiarity with semiconductor and/or vacuum technology concepts.
• Proven strength in customer relations.

Skills that set you apart

• Component-level diagnostics and repair.
• Comfort with Microsoft Office and Internet Explorer.
• Relationship-building with internal teams and customers; clear written and verbal communication.
• Meticulous attention to detail and quality-driven mindset.
• Ability to verify a good driving record when servicing offsite locations.

Checklist mindset welcomed

If you enjoy structured protocols and documented processes, you’ll thrive—service maintenance checklists and procedures are central to how we keep tools running flawlessly.