WAF Operations Engineer — Cloudflare/Imperva Specialist

Ernst & Young Oman; Charlotte (NC); Hybrid; USD 105,000 - 192,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension

401(k) plans

Paid time off

Job summary

EY is seeking a WAF Operations Solution Engineer to configure and maintain web application firewalls across client environments, safeguarding applications and data. You will monitor traffic, analyze security events, and respond to incidents while collaborating with cross-functional teams to improve security posture.

The role focuses on implementing WAF solutions (Cloudflare, Imperva), automating security measures with Terraform, and supporting change requests with a proactive, detail-oriented

Qualifications

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• 3-5 years of experience in web application security operations, with a focus on WAF management.
• Hands-on experience with WAF solutions such as Cloudflare and Imperva is required.
• Proficiency in using Terraform for infrastructure automation is preferred.
• Strong understanding of web application protocols, security principles, and best practices.
• Familiarity with ITIL processes and ticketing systems for incident management.
• Relevant certifications (e.g., CISSP, Security+) are a plus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Configure, manage, and optimize WAF solutions to establish effective security controls for web applications.
• Provide ongoing operational coverage of web application firewalls, ensuring they function correctly and efficiently.
• Monitor application traffic and security events to identify potential threats and vulnerabilities.
• Conduct thorough analysis of security incidents, including root cause analysis and remediation efforts.
• Collaborate with incident response teams to investigate and respond to security incidents in a timely manner.
• Develop and maintain WAF policies, rules, and documentation to align with best practices and compliance requirements.
• Provide support for security audits and assessments, promoting adherence to security standards and policies.
• Stay current with emerging threats, vulnerabilities, and security technologies to enhance the organization's security posture.
• Utilize various WAF solutions, including Cloudflare and Imperva, for implementation and management, ensuring optimal configuration and performance.
• Leverage Terraform for infrastructure as code (IaC) to automate the deployment and management of WAF solutions.
• Mentor junior engineers and provide guidance on WAF management and incident response processes.

Skills

WAF management

Security operations

Incident response

Terraform

ITIL familiarity

Certifications

Communication

Team collaboration

Education

Bachelor's degree in CS/IT/Cybersecurity

Tools

Cloudflare

Imperva

Terraform (IaC)

Job description

EY is seeking a WAF Operations Solution Engineer to configure and maintain web application firewalls across client environments, safeguarding applications and data. You will monitor traffic, analyze security events, and respond to incidents while collaborating with cross-functional teams to improve security posture.

The role focuses on implementing WAF solutions (Cloudflare, Imperva), automating security measures with Terraform, and supporting change requests with a proactive, detail-oriented