VTS Field Service Engineer Americas Home Working

HBK - Hottinger Brüel & Kjær; Tallahassee (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

PTO 4 weeks

11 paid holidays

Paid Parental Leave

Volunteer Day

401k match up to 5%

Tuition reimbursement

Job summary

HBK - Hottinger Brüel & Kjær is seeking a Field Service Engineer for the Vibration Test Systems team. You will service customers across electronics, automotive, aviation, and aerospace at their facilities to keep equipment functioning with minimal downtime.

Responsibilities include commissioning, maintenance and repairs of VTS equipment, organizing travel, documenting onsite actions in the CRM, and providing post-sales support to resolve issues.

Qualifications

• Ability to understand (or willingness to learn) mechanical and electronic engineering as well as hydraulic and pneumatics systems.
• Ability to assess and troubleshoot precise equipment to diagnose and perform necessary repairs.
• Capability to dismantle and reassemble high precision equipment efficiently to minimize downtime for our clients.
• Flexibility to travel to a client site with 48 hours’ notice.
• Microsoft Office proficient (Word, Excel, Outlook, Teams, etc)
• Clean driving record
• Business Proficiency or better in English

Responsibilities

• Carrying out commissioning, maintenance and repairs of Hottinger Brüel & Kjær VTS equipment in accordance with company procedures.
• Organize your trip to customers based on the schedule provided.
• Write-up a summary of the actions done onsite, to be provided to the customer and documented in our CRM
• Providing post-sales service to customers, resolving problems arising due to unfamiliarity with equipment and systems

Skills

Mechanical & electronics understanding

Troubleshooting

Travel readiness

MS Office proficient

Clean driving record

English proficiency

Strong communication

Autonomy

Tools

CRM software

Job description

We are currently looking for a Field Service Engineer for our Vibration Test Systems team. Our new Field Service Engineer will be responsible for providing service to our customers across a wide range of industries including electronics, automotive, aviation, and aerospace at their facility to ensure our products remain functional with minimal downtime. Most customer sites are within the continental USA, but there will be opportunities to work and travel abroad. Must be a US citizen.

Primary Responsibilities

• Carrying out commissioning, maintenance and repairs of Hottinger Brüel & Kjær VTS equipment in accordance with company procedures.
• Organize your trip to customers based on the schedule provided.
• Write-up a summary of the actions done onsite, to be provided to the customer and documented in our CRM
• Providing post-sales service to customers, resolving problems arising due to unfamiliarity with equipment and systems

Professional Qualifications

• This job requires the ability to understand (or willingness to learn) mechanical and electronic engineering as well as hydraulic and pneumatics systems.
• Ability to assess and troubleshoot precise equipment to diagnose and perform necessary repairs.
• Capability to dismantle and reassemble high precision equipment efficiently to minimize downtime for our clients.
• Flexibility to travel to a client site with 48 hours’ notice.
• Microsoft Office proficient (Word, Excel, Outlook, Teams, etc)
• Clean driving record
• Business Proficiency or better in English

Personal Skills

• Flexibility, mobility, adaptability, responsiveness, autonomy
• Willingness to learn new systems, skills, and techniques.
• Analytical thinker, strong trouble‑shooting skills
• Strong communication skills
• Willingness to travel for the majority of your scheduled days

We offer

The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

One Company – HBK

Hottinger Brüel & Kjaer (HBK) is a global leader in the fields of sensors, data acquisition, and analytics. Additionally, we provide services and collaboration for various R&D, production and in-operation applications.

Until the end of July 2020, the companies were known as Hottinger Baldwin Messtechnik GmbH (HBM) and Brüel & Kjær Sound & Vibration Measurement A/S respectively.

HBK is a subsidiary of Spectris plc and employs around 3000 people worldwide. Our product eco system covers all layers from sensors, electronics, to software and collaboration. Our customers range from end users of the entire tool chain focusing on analytics and results in virtual testing, physical testing, and monitoring, to our OEM and system integrator partners and customers integrating our products into their own offering and solution. Our product portfolio is as versatile and varied as our customer base and covers many industries.

We have engineering and production facilities in Germany, Denmark, UK, Portugal, USA and China and are represented in over 80 countries worldwide. We are proud to be one of the top three suppliers worldwide in our market segments served, thanks to our high-quality products and the commitment of our employees.

Compensation

The pay range for this position is $75,000 to $110,000 annually, 10% bonus, and car allowance. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

Benefits Highlight

We believe that work is what we do so we can do other things: to that end HBK offers

• four (4) weeks of PTO to all new hires
• 11 paid holidays
• paid Parental Leave
• a Volunteer Day
• We match up to 5% of your 401k deferrals and you are immediately vested in those funds
• Our medical and dental plans with the country’s top providers are excellent
• Not to mention we offer tuition reimbursement to employees after six months of employment

Sponsorship

Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or in the future, require sponsorship for an employment visa.