VTC/VOIP Systems Administration, Associate

Peraton; Arizona; On-site; USD 120,000 - 180,000; Full time

Job summary

Peraton is seeking a highly skilled VoIP/VTC Systems Engineer to join our team supporting NETCOM in delivering real-time IP voice and video services to over 1.2 million Army CONUS subscribers. You will own the full lifecycle of O&M for secure VoIP/VTC systems, while complying with DoD cybersecurity and RMF standards.

The ideal candidate will work independently, evaluate new communications technologies, and interact with customer representatives to resolve complex issues, delivering clear reports

Qualifications

• Active Secret Clearance required.
• Ability to obtain Security+ within 90 days of hire.
• Experience provisioning, securing, operating, maintaining multi-vendor VTC technologies.
• Technical expertise in VTC, CMS, TMS, DMA, MCUs, and related tools.

Responsibilities

• Support NETCOM in providing real-time IP networking for voice and video to over 1.2 million Army CONUS subscribers.
• Handle all aspects of O&M for secure VoIP/VTC systems, including end-user devices, hardware, and software.
• Support NIPR and SIPR VTCs as well as both Unclassified and Classified meetings.
• Troubleshoot field issues and provide advanced technical support for customer VoIP solutions.

Skills

VTC

VoIP

Cybersecurity

RMF

DoD standards

Tools

CMS

TMS

DMA

VCS

NIPR/SIPR

Job description

Required Qualifications

Active Secret ClearanceAbility to obtain Security+ within 90 days of hire0 Years w/BS/BA, 2 years w/Associates Degree, 4 years w/o BS/BA

Provisioning, securing, operating, maintaining, and troubleshooting multi-vendor VTC technologies.Technical expertise in: Video Teleconference (VTC), Application Aware Firewalls, Video Communication Servers (VCS), Cisco Meeting Server (CMS), Telepresence Management Suite (TMS), Polycom Multipoint Control Units (MCUs), Distributed Media Application (DMA), and/or VTC codecs.Exceptional ingenuity, creativity, and resourcefulness.

Job Summary

We are seeking a highly skilled and self-sufficient VoIP/VTC Systems Engineer to join our team. In this role, you will support NETCOM in providing real-time Internet Protocol (IP) networking services for voice and video to over 1,200,000 Army CONUS subscribers. The ideal candidate will be responsible for the full lifecycle of Operations and Maintenance (O&M) for secure VoIP/VTC systems, while strictly adhering to DoD cybersecurity and RMF standards.

Key Responsibilities

Operations and Maintenance (O&M)

• Support NETCOM in providing real-time Internet Protocol (IP) networking services for voice and video to over 1.2 million Army CONUS subscribers.

• Handle all aspects of Operating and Maintaining (O&M) secure VoIP/VTC systems, encompassing end-user devices, hardware, and software.

• Support NIPR and SIPR VTCs as well as both Unclassified and Classified meetings.

• Troubleshoot field issues and provide advanced technical support for customer VoIP solutions.

Cybersecurity and Compliance

• Provide Risk Management Framework (RMF) and eMASS support to the Cybersecurity team.

• Manage paperwork and documentation for Information Assurance Vulnerability Alert (IAVA) DRAs/POA&Ms, Authority to Operate (ATO), and RMF.

• Provide STIG support and implement new STIG requirements to maintain a secure and compliant operational environment.

• Interact with DoD security professionals to ensure that proper information assurance (IA) controls are successfully implemented.

Engineering, Strategy, and Technical Leadership

• Evaluate and formally report on new communications technologies.

• Recommend technologies and strategic approaches to achieve long-term organizational objectives.

• Develop concepts, products, or technologies to extend technical expertise within the team.

• Act independently on technical matters and remain self-sufficient in executing complex tasks.

• Interact directly with customer representatives to resolve advanced technical issues.

• Compose and deliver high-quality reports, documentation, and presentations.