VTC Technician — Secure AV/Video Conferencing Pro

Chenega Corporation; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

Chenega Military, Intelligence & Operations Support (MIOS) is seeking a Video Teleconference Technician to support SSP AV/VTC equipment, CODECs, network connections, and peripherals in a government environment. The role involves configuring devices, applying updates, maintaining deployments, and ensuring security compliance.

The ideal candidate will have an associate degree or higher with 3+ years of experience (or a high school diploma with 5+ years) and relevant IT certifications, plus a

Qualifications

• Associate’s degree or higher with 3+ years of experience or high school diploma with 5+ years of experience.
• IT certifications: CompTIA Certification A+, Network+ or Security+ and Cisco/Tandberg technician training.
• Secret clearance required.

Responsibilities

• Set up administrator and service accounts for SSP network desktop and conference room VTC devices.
• Update and maintain AV/VTC deployments with government-supplied hardware and patches.
• Ensure STIG compliance for all SSP Information Operations AV/VTC setups.
• Provide standard and advanced AV/VTC support for hardware and software configuration and troubleshooting enterprise-wide.
• Input, update, and maintain trouble tickets using the Heat Helpdesk Software.
• Diagnose and resolve complex VTC issues to minimize disruption during meetings.

Skills

Independent decision making

VTC systems knowledge

Troubleshooting

Education

Associate degree or higher

High School Diploma or GED

IT certifications: A+/N+/S+ and Cisco/Tandberg training

Job description

Chenega Military, Intelligence & Operations Support (MIOS) is seeking a Video Teleconference Technician to support SSP AV/VTC equipment, CODECs, network connections, and peripherals in a government environment. The role involves configuring devices, applying updates, maintaining deployments, and ensuring security compliance.

The ideal candidate will have an associate degree or higher with 3+ years of experience (or a high school diploma with 5+ years) and relevant IT certifications, plus a