System Administrator (VTC)

Mission First Inc.; Annapolis (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading technology services company located in Annapolis, Maryland is seeking a VTC System Administrator. The role involves managing VTC infrastructure, troubleshooting issues, and conducting quality assurance tests. Candidates must have ten years of relevant experience and a Bachelor's degree in a relevant field. A TS/SCI polygraph clearance is required for this position.

Qualifications

• Ten years of experience as a System Administrator in similar programs.
• Bachelor's degree required, or equivalent experience.
• Shall possess knowledge of VTC and VOIP systems.

Responsibilities

• Perform technical duties for VTC infrastructure and endpoint devices.
• Install, configure, maintain, and troubleshoot VTC systems.
• Conduct quality assurance tests to identify system failures.

Skills

Knowledge of VTC and VOIP hardware & software

Technical support for VTC infrastructure

Troubleshooting and repair skills

Quality assurance testing

Education

Bachelor’s degree in Math, Science, Engineering, or related field

Tools

Polycom

Tandberg

Cisco

Job description

Description

Responsibilities Include:

1. VTC System Administrator will perform technical duties related to administration and end-user support for VTC infrastructure, endpoint devices and video streaming
2. Installing, Configuring, tests, upgrades, Maintaining, Troubleshooting, and repairing video teleconferencing (VTC) system and VOIP systems.
3. Conducting quality assurance tests to identify system failures and to analyze, isolate, and correct operational faults on VTC and VOIP equipment infrastructure and software in the end user environment.

Requirements

Required Skills, Experience, and Education: Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a Bachelor’s degree. Please refer to the customer document for additional requirements. Shall possess knowledge of various VTC and VOIP hardware & software brand(s) of equipment (Polycom, Tandberg, Cisco, etc.) and related protocols (i.e., H.323, H.235, H.264, H.239, Duo Video, etc) and a working knowledge of routing equipment and their interfaces with VTC hardware and multi-layer secure network environments.

Required Clearance: Candidate must have a TS/SCI polygraph clearance

Preferred: DoD 8570 IAT Level 2 Certification