VS Manager-Ridgedale Shopping Center

Victoria's Secret & Co.; Hopkins (MN); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Victoria's Secret & Co. is seeking a Manager to lead store operations and deliver exceptional customer and associate experiences in Hopkins, MN.

This values-based leader will direct Brand Supervisors and Selling Associates, drive brand standards, and coach the team to achieve top-line sales through compelling product storytelling and-store execution. The role emphasizes talent development, performance management, daily workforce management, and collaboration with the Sales Leadership Team to

Aufgaben

• Lead customer and brand experience across the store, ensuring presentation and selling behaviors reflect brand guidance.
• Coach Brand Supervisors and Selling Associates, driving performance and development.
• Own talent lifecycle decisions, interviewing and hiring with Store Manager oversight.
• Perform daily workforce management to optimize labor hours.
• Maintain visual merchandising standards and product storytelling.
• Collaborate with Sales Leadership to ensure seamless store execution.
• Lead floorset mapping, product launches, and shipment processing as needed.

Jobbeschreibung

Description

A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

The Victoria’s Secret Manager drives the overall customer and brand experience within the Victoria’s Secret Business. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Victoria’s Secret Manager owns:

• Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing