VR Payments Claims Technician

ASM Research, An Accenture Federal Services Company; Lansing (MI); On-site; USD 26,000 - 28,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a VR Payments Claims Technician to process SVRA reimbursement payments under supervision, ensuring accuracy and timely delivery. The role emphasizes data entry, examination and correction of documents per procedures, with learning support from senior staff.

The ideal candidate will be detail-oriented, capable of meeting deadlines, and able to work in a fast-paced environment while maintaining professional communication with SVRA and SSA

Qualifications

• Basic computer skills.
• Ability to perform detailed work consistently and accurately.
• Detail-oriented mindset and precision.
• Strong written and verbal communication skills.
• Ability to present information and respond to questions.
• Excellent organizational skills.

Responsibilities

• Process payments for SVRA reimbursements under the Social Security Ticket to Work program.
• Respond to payment inquiries and clarify policy and process payments.
• Review reimbursement requests to ensure timely and accurate payments.
• Coordinate with SSA on discrepancies and corrective actions.
• Create automated payments using the iTOPSS system.
• Maintain adherence to performance requirements and timelines.
• Provide SVRA with timely updates on payments and status.
• Identify opportunities to improve payment processes and efficiency.
• Keep abreast of trends and actions affecting payments.
• Prepare reports by collecting and summarizing data.
• Maintain professional knowledge through workshops and publications.

Skills

Detail-oriented

Strong communication

Writing and editing

Independent worker

Time management

Fast-paced environment

Education

High School Diploma

BS or BA preferred

Tools

iTOPSS system

Job description

VR Payments Claims Technician is responsible for performing one or more routine clerical operations such as: entering data, examining, verifying, and correcting various documents to ensure completeness and accuracy of data in accordance with payments processing procedures. Specific tasks/duties are assigned under adequate supervision. Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors' instructions. Completed work will be reviewed for timeliness, accuracy and compliance with procedures.

Job Description

TheClaims Technician isresponsiblefor processing reimbursement payments for State Vocational Rehabilitation Agencies (SVRA) for the Social Security Ticket to Work Program. The successful candidate will provide instructions to SVRA about their payments and distribution. He/She will provide information to SVRA with professionalism, precision, and appropriate sense of urgency. In addition, he or she will work closely with the VR Payments Manager and Sr. Claims Technician to ensure all deliverables are accomplished.

The ideal candidate for this position will be extremely detailed, have effective time management skills and the ability to meet timelines consistently.

Key Responsibilities

• Process payments for State Vocational Rehabilitation Agencies (SVRA) for theSocial Security Ticket to Work Program
• Respond to SVRA reimbursement payment inquiries regarding status of payments, clarification of policy and process payments
• Evaluate and review all request reimbursement and cost by SVRAs to ensure compensation is made in a timely, accurate and efficient manner
• Coordinate with SSA on any discrepancies or corrective action plan prior to making payments
• Coordinate with SSA in creating automated payment utilizing their iTOPSS system
• Adhere to performance requirements
• Provide SVRA with updates ensuring compliance with timeline expectations
• Making the SVRA aware of other services and actions that may lead to greater success
• Keeping up on trends, changes, and competitor actions that might affect payments
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains quality service by establishing and enforcing organization standards
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Required Qualifications

• Basic computer skills
• Ability to perform detailed work consistently and accurately
• Detail-oriented
• Strong and effective communication skills
• Outstanding writing and editing skills
• Ability to effectively present information and respond to questions
• Excellent organizational skills
• Ability to work well independentlyand meet aggressive deadlines
• Ability to work in a fast-paced environment

Candidates that do not meet the required qualifications will not be considered.

Additional Minimum Qualifications

• High School Diploma
• BS or BA preferred

Preferred Qualifications

• Experience working with Federal program preferred
• Project Management experience preferred

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$19-$20/hour

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.