VR Front Desk Associate (Program Associate III)

State of Nebraska; Lincoln (NE); Presencial; USD 23.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Dental

Vision

Disability insurance

Health insurance

Retirement plan

Descripción de la vacante

State of Nebraska is seeking a part-time VR Front Desk Associate (Program Associate III) to provide a welcoming first impression and top-notch customer service at our Lincoln, NE office. The role supports VR Specialists and handles essential receptionist duties in a busy public service setting.

The position requires weekday afternoons, on-site work, and a high school diploma with relevant experience. Benefits include a comprehensive package and generous retirement contributions; applications are

Formación

• High school diploma or equivalent and two years of related experience.
• Equivalent education and/or work experience may be substituted to meet minimum qualifications.
• Preferred: experience with persons with disabilities and customer service.
• Experience using a client data system and keeping accurate records.

Responsabilidades

• Performs receptionist duties and greets visitors.
• Maintains electronic files, processes mail and routes information.
• Operates office equipment and manages inventory and supplies.
• Enters client information into QE2 data system and runs reports.
• Contacts providers and organizations to request information and ensures receipt.

Conocimientos

Customer service

Record keeping

Communication

Educación

High school diploma or equivalent

Herramientas

QE2 data system

Descripción del empleo

The work we do matters!Hiring Agency:Education - Agency 13Location:Lincoln, NEHiring Rate:$19.939Job Posting:JR2026-00030318 VR Front Desk Associate (Program Associate III) (Open)Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):11-18-2026Job Description:If you get gratification from helping others and providing a welcoming first impression, join us as a VR Program Associate! In this role, you’ll play a key part in our daily operations, offering exceptional customer service to clients and providing valuable support to VR Specialists across various tasks.This is a part-time, on-site position focused on greeting visitors to our office. The schedule is Monday through Friday, from 1:00 PM to 5:00 PM. If you're excited to make a positive impact in a collaborative, team-driven environment, we’d love to have you on board!**The Nebraska Department of Education does not sponsor or transfer non-immigrant work visas for these positions.**Office Location: This position is assigned to our office located at 84th & O St, Lincoln, NE.Pay Grade 3: $19.939/hourThis rate is based upon available budget funds; any offer will be made at this rate.Teammates EnjoyIn addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes well over $20,000 in additional Benefits value! See full benefits information at https://statejobs.nebraska.gov/index.html#benefitsPart-time employees (at or greater than 20 hours per week) are still eligible for these benefits, with adjusted rates. This includes:Thirteen paid holidays per yearCompetitive benefits, paid time off, and retirementGenerous employer contributions to health insurance with four plans and coverage levels to choose fromDental, vision, long and short-term disability, flex spending and health savings accounts, employee assistance program, employee discount program, and more!Generous vacation and sick leave earnings each year, plus a variety of other leave types156% state-matched retirement (yes, that’s $1.56 for every dollar!) with a guaranteed 5% return$20,000 basic life insurance benefit at 50% of the monthly rate ($0.48 per month), with additional life insurance optionsEssential FunctionsPerforms receptionist duties, responds to basic questions about Vocational Rehabilitation, and schedules appointments for clients.Maintains electronic files, makes copies, routes information, and processes mail and postage.Operates and maintains office equipment, manages inventory, and orders and stocks equipment and supplies.Enters client information into the Nebraska VR data system (QE2) for intake, appointment set up, service provision, etc. Runs reports, and monitors and updates client employment milestones. Uploads client documents and enters task notes for all client interactions.Contacts medical providers, schools, and other organizations to request and collect necessary medical, school, public benefit, and financial information; and ensures receipt of requested information.Assists VR Specialists with client purchases.Working Conditions and Travel :This position requires approximately 100% of work time spent in an office environment. There is no expected overnight travel.Requirements / Qualifications:Minimum Qualifications: High school diploma or equivalent and two years of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted in order to meet the minimum qualifications of the position.Preferred Qualifications: Experience with persons with disabilities, providing customer service. Experience using a client data system and keeping accurate records.If you have any questions about this posting or working at NDE, please email us at [e-mail] .If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/BenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.