VP, TxB Ops Enablement — Operational Readiness & AI

Goldman Sachs Bank AG; Texas; On-site; USD 180,000 - 240,000; Full time

Job summary

Goldman Sachs is seeking a Vice President to join the Transaction Banking Operations Enablement team in TxB Operations. You will lead readiness for product roadmaps, partnering with Product, Engineering, Risk, Legal, Compliance and other Operations leaders to ensure smooth go-lives.

The role requires senior leadership, governance, and the ability to drive complex initiatives from strategy to execution while promoting responsible AI use to streamline processes.

Qualifications

• Bachelor’s degree with at least 7 years of relevant professional experience in Operations, project or program management, business analysis, product implementation, client service, or a related financial services function
• Experience leading complex, cross-functional change initiatives, product launches, or transformation programs
• Strong leadership and stakeholder management; ability to influence senior partners and drive decisions
• Advanced project and program management capabilities with governance, milestones, risks, and exec-level reporting
• Ability to translate product strategy and client journeys into scalable operational readiness plans

Responsibilities

• Lead operational readiness for Transaction Banking product roadmap deliverables.
• Serve as senior Operations partner to Product, Engineering, Risk, Legal, Compliance, and functional Operations leaders; define readiness strategy, assess operational impacts, resolve dependencies, and drive accountable execution.
• Develop and apply a strong understanding of the end-to-end Transaction Banking client journey to anticipate impacts across teams, processes, controls, procedures, technology and client support models.
• Establish governance and lead complex readiness workstreams, including stakeholder engagement, milestone management, risk and issue escalation, communication planning, training, procedure updates, and post-launch stabilization.
• Provide oversight and challenge for user acceptance testing by shaping operational test strategy, confirming appropriate participation and coverage, monitoring defects and risks, and informing readiness and go-live decisions.
• Produce concise executive updates, recommendations, decision materials, and readiness reporting using tools such as JIRA, Confluence, Excel, PowerPoint, Power BI, and Amazon Quick.
• Lead Operations Enablement programs that improve operational transparency, client experience, control effectiveness, and execution discipline across Transaction Banking Operations.
• Champion the responsible adoption of approved AI and machine learning capabilities; identify high-value use cases, evaluate risks and controls, and partner with stakeholders to streamline manual workflows, strengthen decision-making, and reduce operational bottlenecks.
• Mentor junior team members, promote consistent standards, and help build a high-performing, collaborative, and forward-looking Operations Enablement function.

Skills

Leadership

Stakeholder mgmt

Program management

Analytical thinking

Communication

AI tooling

Education

Bachelor’s degree

Tools

JIRA

Confluence

Power BI

Amazon QuickSight

Excel

Job description

Goldman Sachs is seeking a Vice President to join the Transaction Banking Operations Enablement team in TxB Operations. You will lead readiness for product roadmaps, partnering with Product, Engineering, Risk, Legal, Compliance and other Operations leaders to ensure smooth go-lives.

The role requires senior leadership, governance, and the ability to drive complex initiatives from strategy to execution while promoting responsible AI use to streamline processes.