VP, Transaction Capture Senior Manager (Open)

Citi; New York (NY); Hybrid; USD 61,000 - 86,000; Full time

Job summary

Citi in Kuala Lumpur seeks a VP, Transaction Capture Senior Manager to lead multiple teams through other managers, overseeing budgeting, planning and implementation of the functional strategy. Responsibilities include coaching staff, maintaining records, and driving front-to-back reconciliation and risk management.

The role requires 6–10 years of related experience, strong project management skills, and the ability to work in a fast-paced environment while ensuring compliance with regulatory and

Qualifications

• 6-10 years of experience in a related role.
• Subject Matter Expert in multiple or specific skill sets, business areas or products preferred.
• Demonstrated project management skills.
• Ability to work under pressure and meet deadlines.
• Ability to work in a fast-paced environment.
• Clear and concise written and verbal communication.
• Attention to detail and intermediate problem solving skills.

Responsibilities

• Provide analytical and administrative support to Front Office Sales and Trading and coach junior staff.
• Maintain position records in coordination with trading desk and trade processing.
• Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts.
• Develop and implement business initiatives and projects for pre-settlement processes and transaction capture.
• Oversee the volume, quality, integrity, timeliness of complex deliverables; plan and budget.
• Analyze issues with transaction capture and advise on actions.
• Develop policies and procedures; support internal and external clients.
• Oversee pre-settlement capture activities; define and track KPIs and SLAs.
• Identify opportunities to improve processes, client service, control, and cost reduction.

Skills

Project management

Analytical thinking

Risk management

Communication

Stakeholder management

Education

Bachelor's degree

Master's degree preferred

Job description

VP, Transaction Capture Senior Manager (Open)

Job Req Id:

26999696

Location(s):

Kuala Lumpur, Kuala Lumpur, Malaysia

Job Type:

Hybrid

Posted:

Oct. 02, 2026

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Job Overview

The Transaction Capture Sr Manager is a senior management level position responsible for managing multiple teams through other managers, in coordination with the Transaction Capture team. The overall objective of this role is to oversee the end results, budgeting, planning and implementation of the functional strategy.

Responsibilities:

• Provide analytical and administrative support to Front Office Sales and Trading and act as an advisor or coach to new or junior staff
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
• Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
• Develop and implement business initiatives, client solutions, and/or projects affiliated with pre-settlement processes and transaction capture
• Oversee the volume, quality, integrity, timeliness and delivery of complex deliverables and plan, budget and form policies for own area
• Analyze issues with transaction capture and related functions where direction is needed, and actions must be recommended / taken
• Develop and implement business plans, policies and procedures and support a range of internal and external clients
• Oversee performance of pre-settlement capture activities and define, develop, implement and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Identify opportunities to improve processes, client service, control, and cost reduction and implement improvements
• Conduct discovery and due diligence activities with clients to solve complex client queries
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience in a related role
• Subject Matter Expert in multiple or specific skill sets, business areas or products preferred
• Demonstrated project management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

Education:

• Bachelors degree/University degree or equivalent experience
• Masters degree preferred

Job Family Group:

Operations - Transaction Services

Job Family:

Transaction Capture Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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