Officer, Transfer Agency Analyst

Citi; New York (NY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Telehealth options

Paid Parental Leave

Learning and development resources

Job summary

Citi is looking for an Officer, Transfer Agency Analyst in Kuala Lumpur. This hybrid role involves supporting front-office sales and trading, maintaining records, and assisting with client queries.

The ideal candidate will have at least 1 year of relevant experience, a Bachelor’s degree, and proficiency in numerical tasks. Citi values diversity and offers substantial well-being programs.

Qualifications

• Minimum 1 year of relevant experience preferred.
• Experience in institutions linked to capital markets preferred.
• Basic knowledge of accounting preferred.

Responsibilities

• Provide analytical and administrative support to Front Office.
• Maintain position records and assist with onboarding.
• Minimize processing risk and ensure compliance.

Skills

Team collaboration

Numerical task efficiency

Attention to detail

Intermediate problem-solving

Education

Bachelor’s degree or equivalent experience

Job description

Officer, Transfer Agency Analyst

Job Req Id: 25859560

Location: Kuala Lumpur, Malaysia

Job Type: Hybrid

Posted: May 07, 2025

Internal Job Title: Transaction Capture Analyst 1 - C09

Job Overview

We’re currently looking for a high‑caliber professional to join our team as Officer, Transfer Agency Analyst – Hybrid based in Kuala Lumpur, Malaysia. In this role you will support the front‑office sales and trading team with derivatives and securities transactions, maintain position records, and provide analytical and administrative support.

In this role, you’re expected to:

• Provide analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions.
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions.
• Support the team during peak volume periods and other absences and assist with the onboarding and training of new employees.
• Minimize processing risk and perform root‑cause analyses of discrepancies, ensuring process compliance with regulations.
• Ensure team procedures and audit requirements are updated, completed, and maintained across processes.
• Escalate all issues in a timely manner and oversee client and business ad‑hoc queries and requirements.
• Review existing processes/applications and identify opportunities for improvement, supporting the development of Monthly Service Packs.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Minimum 1 year of relevant experience preferred.
• Experience in institutions linked to capital markets preferred.
• Basic knowledge of accounting preferred.
• Efficient and effective with numerical tasks and transactions.
• Proven success working in a team environment.
• Ability to work under pressure and manage deadlines.
• Ability to work in a fast‑paced environment.
• Consistently demonstrates clear, concise written and verbal communication.
• Attention to detail and intermediate problem‑solving skills.
• Bachelor’s degree/University degree or equivalent experience.

Benefits

• Citi provides programs and services for your physical and mental well‑being, including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi’s Paid Parental Leave Policy supports parents worldwide. For more information, see the policy documentation.
• Citi provides access to a wide array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi offers programs that help employees balance their work and life.

Job Family Group:

Operations - Transaction Services

Job Family:

Transaction Capture Services

Time Type:

Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review our Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.