Transaction Service Representative

Citigroup Inc.; Getzville (NY); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Citigroup Inc. in Getzville, NY is seeking an entry-level Transaction Services Rep 5 to provide analytic and administrative support to traders and the Transaction Capture team, helping maintain position records and support settlements.

This full-time role requires attention to detail, ability to work under pressure, and familiarity with bank systems; responsibilities include trade support, pre-settlement analyses, and risk and compliance adherence.

Qualifikationen

• 2-4 years of related experience required.
• Strong written and verbal communication skills expected.
• Attention to detail and problem solving abilities.
• Knowledge of bank systems is beneficial.

Aufgaben

• Provide support for Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, FX, etc.
• Open and amend Letters of Credit (L/Cs), process payments and resolve customer issues.
• Support trade capture management and reconciliation, identify operational risk and forecast settlements.
• Perform pre-settlement tasks, analyses and report preparation; resolve escalated issues.
• Interpret data and use data tools to identify process improvements or new products/services.
• Monitor errors to minimize risk and ensure adherence to audit policies and controls.

Kenntnisse

2-4 years experience

Work under pressure

Fast-paced environment

Written & verbal communication

Attention to detail

Bank systems knowledge

Ausbildung

High School diploma or equivalent

Jobbeschreibung

The Transaction Svs Rep 5 is an entry level position responsible for providing analytic and administrative support to traders, in coordination with the Transaction Capture team. The overall objective of this role is to maintain position records and provide support with processes surrounding securities.

Responsibilities:

• Provide support for Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
• Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
• Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
• Provide support within established trade capture and settlement systems and procedures, under general supervision
• Conduct pre-settlement tasks, including analyses and report preparation, and resolve escalated issues that require research
• Interpret data and utilize data analysis tools to identify process improvements and/or launch new products/services and technologies
• Minimize risk by understanding and monitoring errors and suggesting solutions, and ensuring adherence to audit and control policies
• Identify policy gaps and make recommendations to support the streamlining of related work processes
• Escalate all requests / inquiries / issues / errors in a timely manner
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-4 years of experience in a related role
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Demonstrates a good knowledge of Bank related systems
• Schedule: Tuesday- Thursday 12:00pm - 8:30pm Friday- Saturday 3:3opm - 12:00am

Education:

• High School diploma or equivalent

Operations - Transaction Services

Transaction Capture Services

Full time

Getzville New York United States

$41,660.00 - $54,340.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Oct 20, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.