VP, Software Engineering (NwPS)

Vonage; Wellsboro (Tioga County); On-site; USD 250,000 - 400,000; Full time

Benefits offered by this job

Private Medical Insurance

Life Insurance and Group Personal Accd

Ericsson Care Line (EAP)

Discretionary Time Off (DTO)

Job summary

Vonage is seeking a strategic VP of Engineering for Network Powered Solutions. You will define the architecture, build the platform, and drive innovation across agentic AI, data platforms, and API categories.

This leadership role requires shaping long-term technology strategy and delivering scalable solutions with cross-functional teams. You will collaborate with Product, Commercial, and executive leadership across global time zones to translate vision into production systems, ensuring platform

Qualifications

• Proven experience leading engineering organisations in SaaS, data platform, or AI/ML product businesses at scale (VP or Senior Director).
• Hands-on cloud-native engineering experience with AWS in a product environment.
• Track record building or leading agentic AI or AI/ML product businesses at scale (VP or Senior Director).
• Demonstrated ability to scale distributed, multi-squad engineering teams and manage through change.
• Ability to set vision and engage with architects and engineers as a strategic technical authority.
• Startup or scale-up experience with ambiguity and fast-moving execution.
• Strong collaboration with Product, Commercial, and executives across time zones (EMEA/APAC).
• Familiarity with telco/network API standards (CAMARA, GSMA) or CSP integration patterns.
• Experience with developer-facing API products or platforms.
• Background in identity, authentication, or network-based security products.
• Exposure to FinTech, Healthcare, or Transportation sectors.

Responsibilities

• Define engineering vision and long-term technical roadmap for NwPS, aligning priorities with product strategy and OKRs.
• Represent engineering on the NwPS leadership team alongside Product, Solution Sales, and Strategic BD.
• Partner with CTO, Architecture, and SA CPaaS Engineering to shape platform standards and practices.
• Define architectural direction with end-to-end accountability and lead Architecture function.
• Establish architectural standards, design governance, and domain architecture for all NwPS products.
• Lead technical decisions on platform design, CSP integration patterns, and engineering standards.
• Shape and execute agentic AI and data platform strategy to turn data into intelligent capabilities.
• Set technical direction for AI/ML product businesses and analytics platforms.
• Identify and validate new product opportunities with Product using proofs-of-concept.
• Translate strategy into end-to-end delivery across all NwPS products and ensure quality and reliability.
• Own QA/SDET capabilities and SRE practices; support DevRel for the developer ecosystem.

Skills

Engineering leadership

Cloud-native engineering

AWS

AI/ML product businesses

Architectural governance

Stakeholder collaboration

Telco/API standards

Developer-facing API products

Identity/security

Vertical domain exposure

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!

VP, Engineering - Network Powered Solutions ( NwPS )

Why this role matters

This is the engineering l eadership role that shapes what Network Powered Solutions becomes - not just what it delivers. As the engineering function grows the person in this seat will define the architecture, build the platform, and drive the innovation strategy that turns network data into intelligent, production-ready capabilities.

Working closely with Product, Commercial, and the GM, this leader will translate thought leadership into real engineering outcomes - including how NwPS s olutions for agentic AI, digital identity, and emerging network API categories become a reality. This is not a delivery management role. It is a strategic engineering leadership position with full accountability for engineering vision, execution, and growth.

Your key responsibilities

Engineering vision & strategic leadership

• Define the engineering vision and long-term technical roadmap for NwPS, aligning investment and priorities with product strategy and commercial OKRs - shaping direction, not just delivering against it
• Represent engineering on the SA NwPS leadership team alongside Product, Solution Sales, and Strategic BD - bringing a technical perspective to portfolio priorities and growth decisions
• Partner with the CTO, Architecture, and SA CPaaS Engineering to shape shared platform standards and practices

Architecture & technical strategy

• Define the architectural direction for NwPS engineering, with end-to-end accountability and direct leadership of the Architecture function
• Establish architectural standards, technical design governance, and domain architecture that support the evolution and scale of all NwPS products
• Lead technical decision-making on platform design, CSP integration patterns, and engineering standards - balancing long-term platform needs with product delivery priorities

Data, AI & platform innovation

• Shape and execute the agentic AI and data platform engineering strategy - turning the NwPS data estate into intelligent, context-aware product capabilities
• Set the technical direction for AI/ML product businesses and analytics platforms, guiding the evolution from raw network data to production-ready intelligent services
• Partner with Product to identify and validate new product opportunities - using proof-of-concepts to test ideas and guide investment, then progressing promising capabilities to full production readiness

Platform delivery & operational excellence

• Translate engineering strategy into end-to-end delivery across all NwPS products - aligning execution with strategic priorities and setting the bar for quality, cycle time, and operational excellence
• Own QA/SDET capability and SRE practices to ensure platform reliability at scale
• Support DevRel engineering in service of the NwPS developer ecosystem

What you’ll bring

Required:

• Proven experience leading engineering organisations in SaaS, data platform, or AI/ML product businesses at scale - VP or Senior Director level
• Hands-on experience with cloud-native engineering and AWS in a product environment
• Track record building or leading agentic AI or AI/ML product businesses at scale - VP or Senior Director level
• Demonstrated ability to scale and lead distributed, multi-squad engineering teams - experience growing teams significantly and managing through structural change
• Ability to operate as both a strategic thought leader and a credible technical authority - someone who sets vision and can engage meaningfully with architects and engineers
• Startup or scale-up experience: comfortable with ambiguity, willing to take calculated risks, and able to move fast with a can-do mindset
• Strong collaborative instincts - able to partner effectively with Product, Commercial, and executive stakeholders across EMEA and APAC time zones
• Familiarity with telco/network API standards (CAMARA, GSMA) or CSP integration patterns
• Experience with developer-facing API products or platforms
• Background in identity, authentication, or network-based security products
• Exposure to FinTech, Healthcare, or Transportation verticals as end-customer segments

How you’ll benefit:

• Private Medical Insurance
• Life Insurance and Group Personal Accident
• Ericsson Care Line (EAP)
• Discretionary Time Off (DTO)

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

At Vonage, we celebrate diversity, as it is in the best interest of our employees, customers, and community to do so! Vonage is proud to be an equal opportunity workplace. We are committed to equal employment opportunity for all, including equivalent pay, and will not discriminate against an applicant or an employee based on gender/gender identity, race, color, ancestry/ethnicity, religion/conviction of belief, creed, national origin,sexualorientation, genetic information, age, citizenship, marital status, pregnancy, disability, military status, political beliefs, family status and any other category protected by applicable law. If you would like to see a copy of our EEO policy, orifyou have a disability or special need that requires accommodation, please let us know by emailing [e-mail] .