VP, SMB Card Strategy — Spend & Lending Growth

JPMorganChase; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase seeks a Vice President within Chase Branded Cards to lead the Small Business card team in Card Services. You will shape cross-portfolio spend and lend strategies to accelerate growth, deepen engagement, and improve portfolio economics.

The role requires strong analytics, partnering with risk and lending stakeholders, and translating insights into scalable playbooks and differentiated customer experiences.

Qualifications

• Bachelor's degree required or equivalent.
• 6+ years in analytics, finance, strategy, product, or portfolio management.
• Experience in credit card portfolio management and/or lending is preferred.
• Strong knowledge of customer insights, profitability drivers, and credit risk metrics.

Responsibilities

• Define cross-portfolio strategies that drive premium spend and profitable revolving balances.
• Build and maintain a cross-portfolio roadmap for capabilities (engagement levers, rewards, experiences, features, UX, servicing).
• Translate profit and loss and unit economics into prioritization and sequencing decisions.
• Develop POV on small business customer segments, spend behaviors, rewards usage, and industry trends.
• Partner with risk and lending stakeholders to balance growth with portfolio performance and risk.
• Create test-and-learn agenda, structure experiments, synthesize results, and scale learnings into playbooks.
• Lead through influence across a multi-quarter roadmap with stakeholders.

Skills

Analytics

Finance

Strategy

Product

Portfolio management

Education

Bachelor's degree

Job description

JPMorganChase seeks a Vice President within Chase Branded Cards to lead the Small Business card team in Card Services. You will shape cross-portfolio spend and lend strategies to accelerate growth, deepen engagement, and improve portfolio economics.

The role requires strong analytics, partnering with risk and lending stakeholders, and translating insights into scalable playbooks and differentiated customer experiences.