VP, Small Business Payments Product Lead

J.P. Morgan; New York (NY); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

On-site wellness

Job summary

J.P. Morgan is seeking a Vice President, Small Business Payments Product Manager in New York to own end-to-end product lifecycle for small business payment services.

You will be the voice of the customer, partnering with Design, Data, and Technology to deliver scalable, data-driven solutions that align with the company’s strategy and risk framework. You will lead discovery, prioritize the backlog, and publish executive updates on product health and market trends, collaborating across a matrixed

Qualifications

• 7+ years in product management or related field.
• Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Advanced knowledge of digital payments and the product development lifecycle, design, and data analytics.
• Excellent communication, analytical, and problem-solving skills.
• Proficiency with Jira, Microsoft Office, and Confluence.
• Demonstrated ability to thrive in a cross-functional environment while managing multiple priorities and collaborating effectively across teams.

Responsibilities

• Define and drive product strategy and vision that delivers meaningful value to customers
• Lead discovery efforts and market research to identify customer needs and integrate insights into the product roadmap
• Own, maintain, and prioritize a product backlog aligned to the strategic roadmap and value proposition
• Leverage data analytics, product metrics, user research, and competitive analysis to guide prioritization of product initiatives
• Partner with Design, Data, and Technology teams to deliver large-scale initiatives
• Collaborate with Risk, Controls, Compliance, and Legal partners to maintain a strong risk and control environment
• Manage production support, issue resolution, and defect prioritization
• Publish regular executive reports covering product health, industry trends, and the voice of the customer

Skills

Product management

Lifecycle management

Digital payments

Communication

Data analytics

Cross-functional collaboration

Jira

Confluence

Microsoft Office

Tools

Jira

Confluence

Microsoft Office

Job description

J.P. Morgan is seeking a Vice President, Small Business Payments Product Manager in New York to own end-to-end product lifecycle for small business payment services.

You will be the voice of the customer, partnering with Design, Data, and Technology to deliver scalable, data-driven solutions that align with the company’s strategy and risk framework. You will lead discovery, prioritize the backlog, and publish executive updates on product health and market trends, collaborating across a matrixed