VP, Sales Operations - Personal Lines

Nationwide; Columbus (OH); Hybrid; USD 200,000 - 400,000; Full time

Job summary

A leading company in the insurance sector is seeking a VP of Sales Operations for Personal Lines. This executive role involves optimizing sales processes, driving collaboration across teams, and leading strategic initiatives to enhance productivity and market growth. The ideal candidate will have extensive industry experience and strong leadership skills, with a focus on analytics and operational excellence.

Benefits

Medical/Dental/Vision Insurance

401(k) with company match

Paid time off (minimum of 18 days)

Short and long term disability coverage

Company-paid pension plan

Business casual attire

Qualifications

• 15 years’ industry experience in sales operations, sales strategy or related roles.
• Strong analytical skills with a data-driven approach to decision-making.
• Ability to drive execution and lead cross-functional teams.

Responsibilities

• Oversee Sales Enablement, Sales Effectiveness & Intelligence teams.
• Design and administer a comprehensive total sales system.
• Implement continuous improvement initiatives to refine sales processes.

Skills

Leadership

Analytical Skills

Collaboration

Education

Undergraduate degree

Master's degree (preferred)

Job description

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If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This position is open to working remotely in the United States.

Job Description Summary

The Vice President of Sales Operations, Personal Lines will serve as the strategic linchpin in optimizing our sales engine. This role demands a visionary leader with a proven ability to orchestrate seamless cross-functional collaboration, implement scalable processes, and drive insights through analytics. You will oversee our Sales Enablement, Sales Effectiveness & Intelligence, and Sales Mastery & teams—each critical in shaping a high-performance sales culture

Job Description

Key Responsibilities:

• Designs and administers a comprehensive total sales system that aligns with corporate growth objectives. Lead the formulation of robust operational frameworks to drive revenue optimization and market expansion enhancing productivity, effectiveness and efficiency
• Leverages advanced sales analytics, CRM insights, and predictive modeling to inform strategic decisions, forecast pipeline performance, and implement proactive go-to-market adjustments.
• Fosters an environment of accountability and synergy by driving collaboration between sales, marketing, finance, product and operations teams. Ensure efficient communication channels to maximize operational impact.
• Champions continuous improvement initiatives by refining sales processes, implementing best practices, and streamlining workflows for sustainable operational efficiency.
• Oversees executive and associate management functions. Including performance management, salary planning and administration, assessing and development of talent to ensure associates are appropriately skilled for future business state model, hiring and placement, and ensuring a strong performance driven culture.
  
  

May Perform Other Responsibilities As Assigned.

Reporting Relationships: Reports to SVP, P&C Sales & Distribution. Approx., 6 direct reports including 3 AVPs, 1 Executive Administrative Assistant, 1 Ops Operations Director. 25-30 Indirect reports

Typical Skills And Experiences

Education: Undergraduate degree. Master's degree is preferred.

Experience: 15 years’ industry experience in sales operations, sales strategy or related roles. Proven leadership experience in a senior sales operations role. Strong analytical skills with a data-driven approach to decision-making. Work with a strong sense of urgency. Must have sales through independent distribution . Insurance Preferred

Knowledge, Abilities and Skills: Strong ability to develop relationships and work in partnership with our Sales Leaders. Ability to lead without authority and a champion of collaboration. Ability set and drive vision and purpose: Ability to establishe strategic direction and ability to translate broad strategic decisions, selling the vision, leading change through times of transformational discontinuous and incremental change, driving execution, entrepreneurship

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 07/01/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Note To Employment Agencies

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for VP, Sales Operations - Personal Lines : $200,000.00-$400,000.00

The expected starting salary range for VP, Sales Operations - Personal Lines : $200,000.00-$400,000.00

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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