VP, Retail Energy

CarbonBetter; Austin (TX); Hybrid; USD 180,000 - 350,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with matching

Flexible PTO

Mobile stipend

Job summary

CarbonBetter, based in Austin, seeks a VP of Retail Energy to accelerate net-new customer growth and profitability across multiple sales channels. You will own the early-stage economics, design and scale the sales organization, and lead pilots of new growth strategies while coordinating with an exceptional team in a near-term roadmap.

You will build a high-leverage operating partner role, recruit and coach leaders, and drive market expansion at scale.

Qualifications

• Proven track record leading a sales organization in a growth phase.
• Ability to identify high-leverage initiatives in ambiguous environments.
• Experience hiring, coaching, and improving team performance.

Responsibilities

• Drive net-new customer growth across multiple channels.
• Own year-1 profitability, CAC payback, and cohort performance.
• Build and optimize the sales org structure for scale.
• Lead pilots of new growth strategies and scale proven approaches.
• Launch new markets and ramp to target customer counts.
• Manage vendor/agent relationships and economics.

Skills

Team leadership

Strategic planning

Sales strategy

Autonomous execution

Ambiguity management

Job description

We believe what’s good for the planet is good for business. We’re CarbonBetter, a certified minority-owned energy logistics and sustainability company that’s tackling climate change from the inside. We’re proud to be the largest minority-owned business in Austin and the 4th largest privately owned business headquartered in Austin. We’re growing our team and looking for creative thinkers who want to help us build a better future. Learn more here: https://carbonbetter.com/about/

This role sits within our Retail Energy Division and works from our Austin HQ. Exceptional remote candidates may be considered.

The Role

We’re hiring a VP of Retail Energy to help drive the next phase of growth. In this role, you will be accountable for net-new customer growth and year-1 customer profitability across our sales channels for our two subsidiary retail energy supplier brands.

This is not a role where you’ll be handed a plan and asked to execute it, though there’s a clear near-term roadmap and an incredible team to get you ramped quickly. From day one, you’ll be expected to figure out where the highest-leverage work is, get it done, and build the sales org structure to sustain growth into the next phase.

What You’ll Be Accountable For

• Net-new customer acquisition targets across multiple sales channels
• Year-1 customer economics: CAC payback, early churn, cohort profitability
• Sales compliance risk management - ensuring the sales org operates cleanly
• Building and running pilots of new growth strategies, with scale up once proven
• New market launch execution and ramp to target customer counts
• Sales org development: defining the structure, roles, and processes needed to support the next phase of growth
• Building the capability of your channel leaders so they operate with higher leverage over time
• Vendor and agent management and economics

How Performance is Measured

• Net-new customer acquisitions vs. plan
• CAC payback achievement vs. model
• Sales compliance outcomes
• Sales org capability and readiness for growth

What We’re Looking For

• You have a track record of identifying and executing high-leverage work in ambiguous environments. You’ve figured out what mattered most and drove it.
• You’ve made real mistakes and learned from them. Which means you’ve taken swings and owned the outcomes.
• You’ve managed a team and you’re really good at it. This includes hiring, coaching, giving direct feedback, and addressing underperformance. You’ll be leading an excellent team, and they need a strong operating partner.
• Retail energy experience is a strong plus. But the core skills, like finding leverage, autonomous execution, and people management, matter more than industry background.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) with matching eligibility
• Flexible PTO policy
• Mobile phone stipend
• East Austin location close to restaurants and events