VP, Professional Services Delivery - North America

Hewlett Packard Enterprise Development LP; Spring (TX); Hybrid; USD 187,000 - 429,000; Full time

Job summary

Hewlett Packard Enterprise in the United States is seeking a Vice President, Professional Services Delivery to lead our North America delivery organization. You will direct complex engagements across Advisory, Lifecycle, and SI services, ensuring outcomes meet customer expectations and financial targets.

The role requires 12+ years of leadership, strong executive presence, and a track record of building scalable operating models.

Qualifications

• 12+ years of progressive leadership experience in professional services, consulting, systems integration, service delivery, or enterprise technology services.
• Experience leading large, multi-country teams, ideally including managers of managers.
• Proven ability to deliver complex customer projects at scale while improving customer satisfaction, delivery quality, profitability, and operational discipline.
• Strong executive presence and ability to influence senior customers, sales leaders, business executives, and cross-functional stakeholders.
• Experience managing services financial performance, including revenue, cost, margin, utilization, forecasting, and resource planning.

Responsibilities

• Lead end-to-end Professional Services delivery, ensuring customer commitments are delivered with quality, predictability, and financial discipline.
• Partner with Sales, Pre-Sales, Business Units, Customer Operations, and Business Operations to align delivery strategy, commitments, and execution.
• Drive portfolio governance, project health, risk management, forecasting, and executive reporting across the delivery organization.
• Improve delivery efficiency, utilization, margin performance, and scalable operating models.
• Build and develop a high-performing organization with leadership depth and operating rhythm to scale with demand.
• Drive transformation of the delivery organization to strengthen operating discipline and standardize ways of working.
• Represent service delivery to the Hybrid Cloud business unit and align delivery priorities with business planning.

Skills

Leadership

Executive presence

Delivery management

Cross-functional collaboration

Financial acumen

Stakeholder management

Global/multinational leadership

Change transformation

Travel-ready

Education

University degree or equivalent experience

Tools

ITIL/ITSM knowledge

Job description

Hewlett Packard Enterprise in the United States is seeking a Vice President, Professional Services Delivery to lead our North America delivery organization. You will direct complex engagements across Advisory, Lifecycle, and SI services, ensuring outcomes meet customer expectations and financial targets.

The role requires 12+ years of leadership, strong executive presence, and a track record of building scalable operating models.