VP Product Solutions Leader — Data, Analytics & AI

Socket.dev; New York (NY); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Equity / incentive compensation

Job summary

JPMorganChase is seeking a Vice President Product Solutions Manager within the Fusion Customer Success team of the Chief Data & Analytics Office. You will define and configures complex solutions for key client relationships in partnership with Sales, acting as the voice of the customer to influence product roadmaps.

You will guide clients in leveraging Fusion’s data analytics and AI platform and collaborate across business, product, engineering, and client teams to ensure adoption and

Qualifications

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products.
• Extensive experience working in a sales cycle and engaging with clients on a regular basis.
• Experience modifying preconfigured solutions to meet complex problems.
• Demonstrated prior experience working in a highly matrixed and complex organization.
• Hands‑on experience with cloud-based data, analytics, and AI technologies in financial services or a related industry.
• Ability to provide technical guidance and support for complex platform solutions.
• Experience working directly with business, product, and engineering teams to deliver solutions to production.
• Strong collaboration and communication skills across diverse stakeholder groups.
• Demonstrated ability to drive platform adoption and client enablement.

Responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Serve as a subject matter expert on Fusion platform capabilities, including data, analytics, and AI. Provide technical expertise and guidance for prioritized use cases, webinars, and events
• Collaborate with stakeholders to understand business needs and recommend optimal Fusion solutions. Support the development, documentation, and communication of common solution patterns to accelerate Fusion adoption
• Partner with Solutions Engineers and platform teams to ensure integrated and effective solution delivery. Promote platform awareness, usage, and adoption through enablement activities and client engagement
• Track and report on adoption, usage, and satisfaction metrics to inform continuous improvement. Advocate for best practices in data, analytics, and AI delivery and platform adoption
• Support cross-product platform initiatives and provide feedback to inform platform enhancements. Foster strong collaboration across Fusion product, engineering, and client teams

Skills

Problem solving

Sales experience

Solution customization

Matrix organization

Cloud data/AI

Technical guidance

Cross-functional collaboration

Platform adoption

Job description

JPMorganChase is seeking a Vice President Product Solutions Manager within the Fusion Customer Success team of the Chief Data & Analytics Office. You will define and configures complex solutions for key client relationships in partnership with Sales, acting as the voice of the customer to influence product roadmaps.

You will guide clients in leveraging Fusion’s data analytics and AI platform and collaborate across business, product, engineering, and client teams to ensure adoption and