VP, Product Solutions & AI Platform Adoption

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Vice President, Product Specialist for the Fusion Customer Success team to guide clients in leveraging Fusion’s data, analytics, and AI platform.

You will work with business, product, engineering, and client teams to ensure adoption and satisfaction, driving value realization and platform awareness across engagements. You will contribute to prioritized use cases, provide technical guidance, and support enablement activities to accelerate Fusion adoption while

Qualifications

• 5+ years of experience solving problems across multiple teams and products.
• Experience working in a highly matrixed and complex organization.
• Hands-on experience with cloud-based data, analytics, and AI technologies in financial services or related industry.
• Ability to provide technical guidance and support for complex platform solutions.
• Experience collaborating with business, product, and engineering teams to deliver solutions to production.
• Strong collaboration and communication skills across diverse stakeholder groups.

Responsibilities

• Serve as a subject matter expert on Fusion platform capabilities, including data, analytics, and AI.
• Provide technical expertise and guidance for prioritized use cases, webinars, and events.
• Collaborate with stakeholders to understand business needs and recommend optimal Fusion solutions.
• Support development, documentation, and communication of common solution patterns to accelerate Fusion adoption.
• Partner with Solutions Engineers and platform teams to ensure integrated and effective solution delivery.
• Promote platform awareness, usage, and adoption through enablement activities and client engagement.
• Track and report on adoption, usage, and satisfaction metrics to inform continuous improvement.
• Advocate for best practices in data, analytics, and AI delivery and platform adoption.
• Support cross-product platform initiatives and provide feedback to inform platform enhancements.
• Foster strong collaboration across Fusion product, engineering, and client teams

Skills

Problem solving

Matrixed org

Cloud analytics

Financial services

Collaboration

Technical guidance

Job description

JPMorgan Chase & Co. is seeking a Vice President, Product Specialist for the Fusion Customer Success team to guide clients in leveraging Fusion’s data, analytics, and AI platform.

You will work with business, product, engineering, and client teams to ensure adoption and satisfaction, driving value realization and platform awareness across engagements. You will contribute to prioritized use cases, provide technical guidance, and support enablement activities to accelerate Fusion adoption while