VP Product Manager: Strategic Partner Benefits & Platforms

Aumni; Wilmington (DE); On-site; USD 180,000 - 260,000; Full time

Job summary

Chase seeks a Vice President Product Manager in Strategic Partner Benefits to define product strategy and drive delivery for capabilities connecting customers to partner benefits. You’ll lead initiatives across onboarding, enrollment, activation, fulfillment, servicing, reporting, and data platforms, collaborating with multiple teams to deliver scalable outcomes.

You will mentor product talent while guiding governance and KPI tracking to optimize engagement and operational efficiency in a

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 7 years of product management delivering digital products, platforms, or enterprise capabilities.
• Experience defining product strategy and translating business needs into roadmaps.

Responsibilities

• Define product strategy, roadmap, and delivery priorities aligned to customer needs, business outcomes, and platform scalability.
• Lead product discovery to evaluate new partner benefit opportunities and shape solution approaches.
• Own end-to-end delivery for capabilities spanning partner onboarding, enrollment and activation, fulfillment, servicing, and reporting.
• Translate customer and business needs into clear requirements, success measures, dependencies, and delivery plans.
• Partner with technology teams to drive secure and resilient solutions.
• Establish governance, managing scope, timelines, risks, and trade-offs across a complex stakeholder ecosystem.
• Lead partner-facing product discussions on integration approach, testing, launch readiness, and post-launch support.
• Define and track KPIs for engagement, utilization, operational effectiveness, and product performance.
• Drive continuous improvement across product processes, operational readiness, and customer experiences.
• Build alignment across product, technology, operations, data, risk, compliance, marketing, finance, and partner teams.
• Mentor and develop product talent through coaching, feedback, and accountability.

Skills

Product strategy

Roadmaps

Agile delivery

Cross-functional leadership

Partner integrations

APIs

Data-driven decisions

Executive communication

Education

Bachelor's degree

Job description

Chase seeks a Vice President Product Manager in Strategic Partner Benefits to define product strategy and drive delivery for capabilities connecting customers to partner benefits. You’ll lead initiatives across onboarding, enrollment, activation, fulfillment, servicing, reporting, and data platforms, collaborating with multiple teams to deliver scalable outcomes.

You will mentor product talent while guiding governance and KPI tracking to optimize engagement and operational efficiency in a