VP, Product Delivery – Payments & Digital Banking

JPMorgan Chase; Walnut Creek (CA); On-site; USD 133,000 - 200,000; Full time

Benefits offered by this job

Health care

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase is seeking a Product Delivery Manager in Digital Banking to drive end-to-end product delivery, define scope and success metrics, and liaise with stakeholders to optimize customer experiences. The role involves leading a team, coordinating with partners, and ensuring timely delivery with strong governance and risk controls.

You will manage release processes, define KPIs, and report on progress while aligning with regulatory requirements and company priorities.

Qualifications

• 5+ years of experience in product delivery or a relevant domain area.
• Ability to execute operational management and change readiness activities.
• Strong delivery understanding with track record of continuous improvement.
• Experience in product or platform-wide release management and deployment.
• Knowledge of market-entry regulatory/compliance domains.
• Strong executive communication and senior stakeholder management.

Responsibilities

• Drive end-to-end market expansion product delivery from strategy through roadmap, execution, launch, and stabilization.
• Lead end-to-end product delivery processes including intake, dependency management, release management, and performance reporting.
• Oversee change management across partners and ensure regulatory compliance.
• Define KPIs and provide executive reporting highlighting progress, risks and mitigations.
• Manage timelines and resources while liaising with stakeholders and partners.
• Lead and prioritize work across initiatives for a team of Product Delivery Managers.

Skills

5+ years experience

Operational management

Continuous improvement

Release management

Regulatory compliance

Stakeholder mgmt

Job description

JPMorgan Chase is seeking a Product Delivery Manager in Digital Banking to drive end-to-end product delivery, define scope and success metrics, and liaise with stakeholders to optimize customer experiences. The role involves leading a team, coordinating with partners, and ensuring timely delivery with strong governance and risk controls.

You will manage release processes, define KPIs, and report on progress while aligning with regulatory requirements and company priorities.