VP, Premium Cardmember Experiences & Partnerships

JPMorganChase; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase in New York seeks a Vice President High Net Worth Experiences to lead strategy and execution of premium partner experiences for affluent cardmembers. You will shape a differentiated experience portfolio, cultivate senior partner relationships, and bring programs to market through close collaboration with product, marketing, operations, finance, legal, and risk partners.

Your work supports cardmember engagement, loyalty, and brand strength through memorable, well-run activations

Qualifications

• 8 to 12 years of leadership experience in premium experiences, luxury events, partnerships, or high-touch service for affluent clients
• Proven track record leading complex, client-facing programs with high standards for quality and service
• Strong partner management skills, including relationship building, negotiation, and performance management
• Ability to influence and deliver results through cross-functional teams in a matrixed organization
• Experience building business cases, managing budgets, and measuring program performance and ROI
• Excellent communication skills, including executive-level presentations and concise stakeholder updates
• Strong operational discipline across planning, approvals, risk management, and event execution
• Vendor and agency management experience across creative, production, and event operations partners
• Ability to balance creativity with brand stewardship and consistent experience standards
• Ability to use artificial intelligence tools to accelerate development of marketing and event assets and improve production timelines
• Bachelor's degree

Responsibilities

• Develop and manage a portfolio of premium cardmember experiences aligned to shared business goals and brand standards
• Identify, evaluate, and recommend experiential investments based on customer appeal, exclusivity, strategic fit, and return on investment
• Lead end-to-end activation planning and delivery, including program design, timelines, budgets, approvals, and post-event recaps
• Own partner relationship management, serving as a trusted advisor and primary point of contact for experience strategy and execution
• Source, negotiate, and manage relationships with luxury, cultural, travel, entertainment, and lifestyle partners
• Coordinate cross-functional stakeholders to deliver integrated experiences, including marketing, product, operations, finance, legal, and risk partners
• Oversee event logistics and production, including venue selection, catering, registration processes, staffing, and talent programming
• Manage external agencies, vendors, and production partners to ensure consistent quality, service, and operational excellence
• Guide development of marketing and event materials, including executive-ready presentations and attendee communications
• Establish feedback loops, track performance, and provide regular reporting and recommendations to senior leadership
• Continuously improve governance, processes, and experience standards to strengthen quality and scalability

Job description

JPMorgan Chase in New York seeks a Vice President High Net Worth Experiences to lead strategy and execution of premium partner experiences for affluent cardmembers. You will shape a differentiated experience portfolio, cultivate senior partner relationships, and bring programs to market through close collaboration with product, marketing, operations, finance, legal, and risk partners.

Your work supports cardmember engagement, loyalty, and brand strength through memorable, well-run activations