VP, Player Development & Guest Experience

Seminole Hard Rock; Tampa (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Seminole Hard Rock in Tampa seeks team members for casino floor roles that emphasize guest interaction, event participation, and adherence to gaming regulations. You will greet guests, assist with accommodations, and provide services aligned with established guidelines.

The position requires strong communication, leadership, integrity, and a professional, energetic demeanor in a fast-paced casino environment. Native American preference policies apply as part of employment considerations.

Qualifications

• Excellent communication, judgment, integrity and strong work ethic required.
• Strong leadership and team-building skills.
• Compliance with Gaming Commission Regulations, Seminole Tribe policies and procedures.
• Professional image and outgoing, engaging demeanor expected.

Responsibilities

• Greets guests on the casino floor and participates in social events and promotions.
• Evaluates player ratings, arranges accommodations, and provides complimentary services per guidelines.
• Achieves production quotas and profitability goals for rooms, events and gaming revenue.

Skills

Excellent communication

Judgment

Integrity

Leadership

Team building

Job description

Seminole Hard Rock in Tampa seeks team members for casino floor roles that emphasize guest interaction, event participation, and adherence to gaming regulations. You will greet guests, assist with accommodations, and provide services aligned with established guidelines.

The position requires strong communication, leadership, integrity, and a professional, energetic demeanor in a fast-paced casino environment. Native American preference policies apply as part of employment considerations.