VP Operations

OATS; Washington (District of Columbia); Hybrid; USD 80,000 - 140,000; Full time

Job summary

An established industry player is seeking a VP of Business Operations to spearhead systems and processes that drive growth and sustainability. This pivotal role involves overseeing daily operations, enhancing efficiency, and implementing strategic initiatives in collaboration with senior management. The ideal candidate will lead project implementation, manage vendor relationships, and ensure compliance with policies while fostering a culture of continuous improvement. If you are passionate about operational excellence and have a track record of building high-performing teams, this is an exciting opportunity to make a significant impact in a mission-driven organization.

Benefits

401(k)

100% company-funded pension plan

Health, dental, and vision plans

Life insurance

Paid time off

Tuition reimbursement

Qualifications

• 10+ years of experience in operational systems and policy implementation.
• Proven ability to lead high-performing teams and manage projects.

Responsibilities

• Leads business planning and oversees implementation of policies.
• Collaborates with leadership on strategic objectives and operational management.

Skills

Project Management

Vendor Management

Operational Systems Implementation

Change Management

Effective Communication

Education

Bachelor's Degree

Job description

Overview

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.

The AARP Foundations’ VP of Business Operations develops and implements systems, processes, and policies to support the organization's growth and sustainability. This role monitors operational performance, identifies areas for improvement, and enhances overall efficiency and impact. Overseeing daily operations, the VP ensures effectiveness, compliance with policies, and seamless execution of organizational functions.

Additionally, the VP leads project implementation, process improvements, and strategic planning in collaboration with senior management. They align procurement and other operational functions with strategic goals to maximize efficiency and effectiveness. Responsibilities include managing records information, facilities, leases, office space, and equipment while overseeing vendor relationships and procurement to ensure cost-effectiveness, quality, and compliance with legal and regulatory requirements. The role also includes planning and budgeting for operations while driving consistency, compliance, and continuous improvement across the organization to achieve strategic priorities.

Responsibilities

• Leads business planning. Creates, establishes, communicates, and oversees implementation of policies, practices, standards, and other measures to ensure effective and consistent support and execution.
• Collaborates with cross-functional teams on strategic business objectives. Collaborates with executive leadership to develop and attain department goals while providing expertise, counsel and guidance on strategic and operational management.
• Identifies, recommends, and implements new processes, technologies, and systems to address challenges and improve and streamline organizational efficiency and optimal use of resources and materials. Identifies trends and resolves systemic issues across functions and ensures strong communication within a matrixed environment.
• Conducts and manages outcomes of various studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business improvement. Develops and implements effective/strategic end-to-end business solutions through research and analysis of data and business processes and best practices.
• Ensures that departmental/business unit decisions and project plans such as those for staffing, development, and organization are in line with the organization’s business plan and vision.
• Oversees the quarterly and annual budgeting process by understanding business priorities and managing the preparation of monthly, quarterly, and year-end operating budgets and other financial statements/reports for management.
• Manages and coaches team, including oversight of work product, performance management, recognition, and compensation (ongoing and annual), as appropriate.

Qualifications

• Bachelor’s degree required
• 10+ years’ experience overseeing and implementing operational systems, processes and policies at an organizational, or business unit level.
• Experience building and leading high performing teams.
• Ability to align operational functions across an organization that enable consistency, compliance and continuous improvement.
• Project management, building management, procurement and vendor management experience required.
• Change management experience.

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.