VP of Scheduling & Access Optimization

Jobot; Manhattan Beach (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

Jobot is seeking a strategic Vice President of Scheduling Operations in Manhattan Beach, CA to lead scheduling performance organization-wide. You will own monthly service-hour targets, optimize authorized hours, and partner with clinical and executive leaders to ensure timely, compassionate care.

This role shapes scalable processes, dashboards, and AI-enabled tools for growth and reliability. Ideal candidates bring a Bachelor’s (master’s preferred), 5+ years of leadership in scheduling or

Qualifications

• Bachelor’s degree required; a related master’s degree is preferred.
• At least five years of progressive leadership experience in scheduling, workforce planning, healthcare operations, or a related field.
• Experience leading managers and teams with multiple levels of responsibility.
• A record of improving utilization, capacity, service levels, or other operational measures through analysis and process improvement.
• Strong forecasting, problem-solving, communication, and change-management skills.

Responsibilities

• Develop scheduling strategies that align client demand, clinician capacity, authorized hours, and growth plans.
• Lead performance against monthly rendered hours targets and authorization utilization goals.
• Analyze trends, identify the causes of missed targets, and implement corrective actions.
• Resolve scheduling barriers involving staffing, availability, geography, cancellations, case openings, and schedule changes.
• Build workflows, escalation paths, and service standards that reduce delays, unstaffed hours, and preventable service disruptions.
• Set expectations for timely, accurate, empathetic communication with families, clinicians, and employees.
• Partner with clinical leaders and other departments to improve client starts, capacity, and continuity of care.
• Use forecasting, dashboards, scheduling systems, automation, and AI-enabled tools to improve decisions and efficiency.
• Lead and develop scheduling managers and their teams, with clear goals, coaching, and accountability.

Skills

Leadership experience

Forecasting

Communication

Change management

Scheduling expertise

Data-driven decisions

Education

Bachelor’s degree

Master’s degree preferred

Tools

Salesforce

Dashboard tools

Microsoft Office

Automation

AI-enabled tools

Job description

Jobot is seeking a strategic Vice President of Scheduling Operations in Manhattan Beach, CA to lead scheduling performance organization-wide. You will own monthly service-hour targets, optimize authorized hours, and partner with clinical and executive leaders to ensure timely, compassionate care.

This role shapes scalable processes, dashboards, and AI-enabled tools for growth and reliability. Ideal candidates bring a Bachelor’s (master’s preferred), 5+ years of leadership in scheduling or