VP of Retail & Member Experience

FORT FINANCIAL CREDIT UNION; Fort Wayne (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

FORT FINANCIAL CREDIT UNION is looking for a Vice President of Retail to lead retail operations at the corporate level. Responsible for strategic goals, employee development, and member experience, this executive role requires strong leadership skills and a focus on collaboration.

The ideal candidate will have 5-10 years of experience, a bachelor's degree or equivalent certifications, and a commitment to enhancing member services and operational excellence.

Qualifications

• Five to ten years of similar or related experience.

Responsibilities

• Provide input and feedback on credit union strategies and policies.
• Develop employees through coaching and targeted engagement.
• Collaborate with department heads and the executive team.

Education

Bachelor's degree or equivalent certifications

Job description

FORT FINANCIAL CREDIT UNION is looking for a Vice President of Retail to lead retail operations at the corporate level. Responsible for strategic goals, employee development, and member experience, this executive role requires strong leadership skills and a focus on collaboration.

The ideal candidate will have 5-10 years of experience, a bachelor's degree or equivalent certifications, and a commitment to enhancing member services and operational excellence.