VP of Operations - Hospitality Growth & Strategy

Union Square Hospitality Group; New York (NY); On-site; USD 210,000 - 300,000; Full time

Benefits offered by this job

Annual compensation $225,000 with 25%/

Health, dental, and vision insurance

Paid time off and parental leave

401(k) plan with match

Life insurance and wellness services

Dining discounts across USHG

Job summary

Union Square Hospitality Group (USHG) is seeking a Vice President of Operations to steer strategic vision, optimize financial performance, and drive growth across multiple brands. You will lead a high-impact team, shape operational standards, and champion Enlightened Hospitality while expanding market presence.

The role emphasizes menu innovation, guest experience, technology adoption, and strong collaboration with senior leaders to deliver consistent, memorable hospitality experiences across

Qualifications

• 10+ years of executive-level leadership experience in multi-unit restaurants or hospitality operations.
• Proven ability to develop and execute large-scale business strategies.
• Strong business and financial acumen, including budgeting, cost control, and P&L management.
• Strong leadership and team development skills.
• Experience in menu innovation, guest experience enhancement, and operational efficiency.
• Excellent problem-solving and stakeholder management skills.
• Bachelor's degree preferred but not required.

Responsibilities

• Partner with senior leadership to shape and execute the company's overall business strategy.
• Define performance goals and implement initiatives to achieve operational and financial excellence.
• Identify opportunities for innovation in menu development, guest experience, and technology adoption.
• Help shape the strategic direction for company growth and assess new business sites.
• Ensure efficiency, consistency, and profitability across locations.
• Implement and maintain brand and operational standards.
• Analyze performance trends and develop strategies to optimize operations and customer satisfaction.
• Oversee budgeting and cost control; manage supply chain optimization.
• Lead staffing strategy and develop high-performing teams.
• Represent the company at industry events and external forums.

Skills

Executive leadership

Strategic planning

Budgeting & P&L

Stakeholder management

Negotiation

Education

Bachelor's degree preferred

Job description

Union Square Hospitality Group (USHG) is seeking a Vice President of Operations to steer strategic vision, optimize financial performance, and drive growth across multiple brands. You will lead a high-impact team, shape operational standards, and champion Enlightened Hospitality while expanding market presence.

The role emphasizes menu innovation, guest experience, technology adoption, and strong collaboration with senior leaders to deliver consistent, memorable hospitality experiences across