VP of Operations, Global Creator Campus Network

Whalar Group; Los Angeles (CA); On-site; USD 200,000 - 350,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO + Sick Time + Holidays

401k with Employer Matching

Monthly Work from Home Stipend

Professional Development Stipend

HSA, FSA and Commuter Benefits

Company Paid Life & Disability

Voluntary Life Insurance

Voluntary Hospital and Critical Illess

Employee Assistance Program

Job summary

The Lighthouse, a Whalar Group campus, is seeking a Vice President of Operations to build the operating engine across Venice Beach, CA and Brooklyn, NY. Reporting to the CEO, you’ll translate ambitious ideas into scalable operations that sustain growth and hospitality.

You'll lead strategy, systems, and teams from finance to member experience, partnering with the CEO to unlock opportunities and expand globally while preserving culture and exceptional experiences.

Qualifications

• 10+ years of leadership experience scaling complex multi-disciplinary businesses.
• Experience leading large cross-functional teams across operations, hospitality, finance, people or commercial functions.
• Proven ability to build systems, processes and operational infrastructure in fast-growing organizations.
• Strong commercial acumen with ability to improve revenue, profitability, and customer experience.
• Experience partnering with CEOs or executive teams to shape strategy and growth.

Responsibilities

• Lead operational performance across Lighthouse campuses, ensuring consistency while preserving unique local character.
• Partner with CEO to execute strategy, scale the business and unlock new opportunities.
• Build operating systems, playbooks and processes for today and future expansion.
• Develop General Managers and cultivate a culture of ownership and hospitality.
• Drive performance across memberships, events, partnerships, hospitality, productions, and revenue streams.
• Collaborate with leaders to improve financial performance through forecasting and data-driven decisions.
• Provide executive leadership across Finance, HR, Technology, Facilities, and Operations.
• Evaluate and implement technology and workflows to improve efficiency and member experience.
• Create repeatable operating models to enable global expansion without sacrificing culture.
• Serve on the executive leadership team to solve strategic challenges and guide growth.
• Travel regularly to existing and future Lighthouse locations to ensure exceptional experiences.

Skills

Leadership experience

Cross-functional leadership

Strategic planning

Operational excellence

People development

Job description

The Lighthouse, a Whalar Group campus, is seeking a Vice President of Operations to build the operating engine across Venice Beach, CA and Brooklyn, NY. Reporting to the CEO, you’ll translate ambitious ideas into scalable operations that sustain growth and hospitality.

You'll lead strategy, systems, and teams from finance to member experience, partnering with the CEO to unlock opportunities and expand globally while preserving culture and exceptional experiences.