VP of Operations

Pulley; United States; On-site; USD 240,000 - 300,000; Full time

Job summary

Pulley is seeking a VP of Operations to join its leadership team in a high-growth SaaS environment. The ideal candidate will have extensive operations experience and a proven track record in scaling organizations. You will lead strategic initiatives, streamline processes, and empower a high-performance culture while managing a rapidly growing team.

Benefits

Competitive salary and equity

Medical, Dental, and Vision insurance

Unlimited PTO + Winter holiday break

Parental leave

Generous stipends for WFH, learning, wellness, and AI tools

401(k) match (US) / Pension match (Canada)

Qualifications

• 8+ years of operational experience in high-growth SaaS or fintech startups.
• 3+ years in senior leadership roles.
• Demonstrated success leading cross-functional teams.

Responsibilities

• Design and scale operations organization structure.
• Lead quarterly and annual strategic planning processes.
• Partner with leadership to execute strategic initiatives.

Skills

Analytical skills

Problem-solving

Leadership

Communication

Education

Bachelor's degree or equivalent

Job description

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About Pulley

Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley's cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn't be.

About Pulley

Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley's cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn't be.

We're a high-performing team looking for passionate, execution-focused, self-starters to help us build the next generation of equity and business management tools for founders in an AI-native world. Pulley is growing quickly with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam.

Our trajectory is fueled by top investors like Founders' Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. All of our growth has been organic, and we're growing the team to meet the demand.

About the role

We are looking for a VP of Operations to join Pulley's leadership team. You're a strategic operator who thrives on building scalable systems while maintaining our high-performance culture. You seamlessly move between big-picture planning and hands-on execution, naturally think in frameworks, and share our passion for empowering founders. This role is perfect for someone energized by scaling a fast-growing startup while preserving the culture and agility that got us here.

What you'll do

• Partner with the leadership team to develop and execute strategic initiatives and operational plans
• Design and scale the operations organization structure by building scalable processes, systems, and frameworks that support rapid growth while maintaining our culture
• Lead quarterly and annual strategic planning processes, including goal setting, resource allocation, and performance tracking
• Lead cross-functional projects, analyze business metrics, and drive operational excellence across all departments
• Support board preparation, fundraising activities, and serve as key member of leadership team
• Make strategic resourcing decisions for when to bring in specialized external partners (legal counsel, events management, communications) versus building internal capabilities, ensuring optimal cost-effectiveness and timing for company growth stage
  
  

What you bring

• 8+ years of operations experience with 3+ years in senior leadership roles, preferably in high-growth SaaS or fintech startups
• Proven track record of scaling operations (50-200+ employees)
• Deep experience in organizational operations and scalable people systems, including building cross-functional operational frameworks that integrate talent management, IT infrastructure, legal compliance, and security protocols
• Demonstrated success leading and managing cross functional operations teams to achieve business outcomes
• Strong analytical and problem-solving abilities with experience using data to drive operational decisions
• Exceptional leadership and communication skills with ability to influence stakeholders at all levels
• Experience with financial planning, budgeting, and operational metrics in a startup environment
  
  

Why work at Pulley?

• We've moved beyond early-stage uncertainty - Our product has traction and we're building on a solid foundation, but we're still early enough in our journey where your work will directly shape the company's trajectory as we scale.
• Make it easier for anyone to start a company - Founders turn bold ideas into reality - building things that might not exist otherwise. Starting a company is hard enough. Managing equity should be. Pulley exists to make equity management simpler, smarter, and more accessible for founders from day one.
• Work with a high-performing and passionate team - We value the concept of stunning colleagues and we're thoughtful about creating a team that is excited about building a great company together. Here are some traits that enable our team members to thrive:
• First Principles Thinking - We believe in breaking down problems into their most basic parts, and that something is possible unless proven otherwise. We understand "why did certain things work?" and apply it to our situation.
• Ship It & Iterate - We value people who not only generate ideas but also do the work to bring them to life. Instead of fixating on outcomes, we focus on the inputs we can control and take our best bets. We move quickly to ship something, talk to users, get feedback, and iterate.
• Boldly Honest & Aggressively Considerate - Being boldly honest means challenging each other to set and hit goals, and make the right strategic decisions on what to build. Being aggressively considerate means caring about one another as humans and speaking up with empathy so we can succeed together as a team.
• Ego-less Learner - Everyday at Pulley, we're trying things that we've never done before - sometimes they work; sometimes they don't. It's important to embrace the mindset of a beginner - stay curious, open to feedback, and ready to learn and grow alongside the team.
  

Benefits

• Competitive salary and equity
• Medical, Dental, and Vision insurance
• Unlimited PTO + Winter holiday break
• Parental leave
• Generous stipends for WFH, learning, wellness, and AI tools
• 401(k) match (US) / Pension match (Canada)
  
  

Annual Salary Range: $240,000—$300,000 USD

The range above reflects the typical salary range for this role. The final offer will depend on factors such as your experience, interview performance, level, and other considerations assessed during the hiring process.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

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