VP of Operational Excellence

Clear Destination Inc.; Reston (VA); Hybrid; USD 180,000 - 300,000; Full time

Job summary

ASRC Federal seeks a dynamic and strategic leader to serve as Vice President of Operational Excellence, driving enterprise-wide performance and continuous improvement across business lines. This executive will implement PM best practices and quality standards (CMMI/ISO) within diverse units, ensuring scalable growth and accountable performance.

The role requires 15+ years in program management and a proven track record in large-scale change, operating with cross-functional teams to optimize

Qualifications

• Bachelor’s in Business Management, Technical Management, Engineering (Systems Engineering preferred) or related field.
• PMP Certification required.
• 15+ years of program management experience with execution and performance of programs and portfolios.
• 7+ years in cross-functional process improvement and operations with quality frameworks.
• Senior-level experience in operations, strategy, enterprise quality and risk management.
• Proven track record in large-scale change and operational efficiency initiatives.

Responsibilities

• Lead design, implementation, and governance of program management, quality, EH&S, risk management and continuous improvement functions.
• Develop enterprise policies and a program management training curriculum.
• Establish operational metrics and analytics for program health and customer satisfaction.
• Identify performance gaps and drive improvements in service delivery and customer satisfaction.
• Lead change management across large-scale initiatives with multiple teams.
• Develop scalable Operational Excellence infrastructure and knowledge management.

Skills

Program management

Cross-functional leadership

Strategic planning

Continuous improvement

Change management

Education

PMP Certification

Bachelor's degree in Business/Engineering/Technical Management

Tools

Quality frameworks (ISO 9001)

CMMI Level 3

Job description

ASRC Federal is seeking a dynamic and strategic leader to serve as Vice President of Operational Excellence, a critical role responsible for driving enterprise-wide performance, consistency, and continuous improvement.

This key executive will have grown up in the world of program management with 15 years of progressive experience that naturally progressed into responsibilities for bringing PM best practices and gold standards to business units or operating groups across the enterprise, organically including a substantial skill set with quality frameworks such as CMMI or other Quality Management Systems designed to meet unique, evolving federal government standards

Work location:

Hybrid/Primarily Onsite

Summary:

The VP of Operational Excellence will integrate and implement (across all business lines) Program Management, Quality, Environmental Health and Safety (EH&S), and Continuous Improvement functions that are critical to the company’s execution performance and long-term strategic goals. This high-impact leader will develop and execute strategies that enable best-in-class program performance, foster a culture of accountability and continuous improvement, and enable scalable growth across businesses and programs.

Responsibilities/Duties:

• Lead the design, implementation, and governance of the program management, quality, EH&S, independent review, risk management, and continuous improvement functions to achieve ASRC Federal’s business goals and objectives.
• Create enterprise policies and procedures to enable program execution. Develop and lead the delivery of a program management training curriculum.
• Establish and maintain key operational metrics and analytics for alignment and accountability for programs across the company, including cost, schedule, quality, and technical performance measures, relevant strategic plan KPIs for Program Management, Quality, and EH&S, customer satisfaction, and other metrics indicative of program health.
• Identify critical performance gaps, inefficiencies, and constraints that are impacting program performance. Drive improvements in customer satisfaction and service delivery excellence.
• Help lead change management efforts across large-scale initiatives involving multiple teams and stakeholders.
• Develop and manage a scalable Operational Excellence infrastructure of process/procedure libraries and knowledge management. Work closely with stakeholders to simplify decision making, simplify existing processes and remove redundant processes, and ensure performance metrics reflect key strategic goals.

• Ensure strong cross-functional alignment with Shared Services and Operating Group teams, including Finance, HR, IT, CTO, Business Development, and Communications to support organizational wide process improvement and operational efficiency.
• Develop leadership capabilities, succession planning, and a high-performance culture.

Qualifications:

• Bachelors in Business Management, Technical Management, Engineering (Systems Engineering preferred), or related field.
• Certification Requirement: Project Management Professional (PMP) Certification
• 15+ years of experience in program management with demonstrable, direct responsibility for the execution and performance of programs and program portfolios
• 7+ years of experience in cross-functional process improvement and operations roles to include direct experience with Quality Frameworks and Quality Management Systems designed to meet industry standard certification requirements (e.g. ISO 9001, CMMI Level 3) within the aerospace and defense services or government contracting sectors.
• Senior-level experience in operations, strategy, enterprise quality and risk management.
• Proven track record in large-scale change and operational efficiency initiatives.