Program Manager

ASRC Federal; Pasadena (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

ASRC Federal in Pasadena, CA seeks an accomplished Program Manager to lead a complex, mission-critical technology program on site at a customer location. You will serve as the trusted partner to the customer, shaping strategy, managing risk, and delivering measurable outcomes.

This is a high-visibility leadership role requiring 15+ years in IT program management, proven ability to lead multidisciplinary teams, and a track record of successful service delivery in regulated environments.

Qualifications

• 15+ years of progressively responsible experience in IT program management or related technology leadership.
• 7+ years of experience leading programs of significant scale and mission criticality.
• Demonstrated success leading large multidisciplinary teams and managing complex customer relationships.
• Experience delivering mission-critical technology services and modernization initiatives.
• Strong executive presence and communication with customers and leadership.

Responsibilities

• Provide strategic leadership and overall program direction across technical, operational, contractual, financial, security, staffing, and service delivery.
• Serve as primary customer executive point of contact, aligning priorities with mission objectives.
• Lead and inspire an integrated, multidisciplinary team of professionals.
• Drive delivery of secure, resilient technology services that meet expectations.
• Establish priorities, optimize resources, and make timely decisions for mission success.
• Lead modernization and continuous improvement initiatives to enhance performance and value.
• Proactively manage program risks, challenges, and dependencies.
• Coordinate across internal teams, customers, subcontractors, and partners to ensure seamless service.
• Monitor performance across service levels, cost, quality, and security.
• Foster accountability, collaboration, and innovation culture.
• Provide executive-level communication on performance, risks, opportunities, and priorities.

Skills

Executive communication

Leadership

Stakeholder management

Risk management

Governance

Performance management

Financial oversight

Service delivery

Strategic thinking

Education

Bachelor's degree

Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal is seeking an accomplished Program Manager to lead a complex, mission-critical technology program and serve as a trusted partner to our customer. This is a high-visibility leadership opportunity for an experienced technology executive who thrives in complex environments, builds high-performing teams, and is energized by delivering meaningful mission outcomes.

This position is contingent upon contract award.

Work location: Onsite (customer site in Pasadena, CA)

Responsibilities

• Provide strategic leadership and overall program direction across technical, operational, contractual, financial, security, staffing, and service-delivery activities.
• Serve as the primary customer and executive point of contact, building strong relationships and ensuring program priorities remain aligned with mission objectives.
• Lead and inspire an integrated, multidisciplinary team of technical, operational, and business professionals.
• Drive delivery of secure, resilient, high-quality technology services that meet or exceed customer expectations.
• Establish priorities, align resources, and make timely decisions to keep the program focused on mission success and measurable outcomes.
• Lead modernization and continuous improvement initiatives, identifying opportunities to enhance performance, efficiency, resiliency, and customer value.
• Anticipate and proactively manage program risks, challenges, and dependencies, ensuring issues are addressed before they impact mission or service continuity.
• Coordinate effectively across internal teams, customers, subcontractors, and strategic partners to resolve complex issues and maintain seamless service delivery.
• Monitor and drive performance across key areas, including service levels, customer satisfaction, cost, quality, security, and operational excellence.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Provide executive-level communication on program performance, risks, opportunities, and strategic priorities.

Requirements

• 15+ years of progressively responsible experience in IT program management or a related technology leadership role.
• 7+ years of experience leading programs of significant scale, complexity, and mission criticality.
• Demonstrated success leading large, multidisciplinary teams and managing complex customer and stakeholder relationships.
• Experience delivering mission-critical technology services, modernization initiatives, and operational transformation.
• Strong executive presence with the ability to communicate effectively with customers, senior leaders, technical teams, and partners.
• Proven ability to navigate complex environments, solve problems, manage risk, and drive results.
• Strong understanding of program governance, performance management, financial oversight, and service delivery.
• Successful completion of a government issued background investigation.

Education

• Bachelor’s degree in business, information technology, engineering, management, or a related field.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.