VP of Media Operations & Campaign Delivery

Asymmetric Capital Partners; New York (NY); On-site; USD 200,000 - 225,000; Full time

Job summary

Asymmetric Capital Partners in New York is seeking a VP of Media Operations to own how every client is onboarded, planned, activated, delivered, and proven on the Onescreen platform. This role oversees Customer Success, Media Planning, and Campaign Operations to ensure campaigns meet promises on time, on budget, and at margin.

The position partners with New Business and Client Development to enable deal closures and growth across accounts, with a focus on scalable onboarding, data-driven

Qualifications

• 8+ years in ad operations, media operations, or client services leadership in media, agency, ad-tech, or a platform/services business.

Responsibilities

• Own the process that gets a newly won client live and seeing value quickly, from signed IO through booking, creative QA and approvals, trafficking, and launch checks.
• Own the operational process for campaign and account planning through the Director of Media Planning, ensuring plans are data-driven, built on the platform, and executable as sold.
• Own in-flight monitoring, pacing, make-goods, and proof-of-play / proof-of-performance so every campaign delivers what was sold and clients can see it.
• Give Client Development the operational inputs that drive retention and growth: client health signals, campaign results and recaps for QBRs and renewals, and early warning on at-risk accounts.
• Own day-to-day account servicing and issue resolution through the Director of Customer Success.
• Own operational relationships with media owners and inventory partners: onboarding, availability, booking workflows, SLAs, and issue escalation.
• Report delivery, margin, client health, and operational metrics to the CRO and exec team.

Job description

Asymmetric Capital Partners in New York is seeking a VP of Media Operations to own how every client is onboarded, planned, activated, delivered, and proven on the Onescreen platform. This role oversees Customer Success, Media Planning, and Campaign Operations to ensure campaigns meet promises on time, on budget, and at margin.

The position partners with New Business and Client Development to enable deal closures and growth across accounts, with a focus on scalable onboarding, data-driven