VP of IT Infrastructure & Operations

serverobotics; Stati Uniti; Remoto; USD 161.000 - 217.000; Tempo pieno

Descrizione del lavoro

serverbotics is seeking a senior IT executive to lead strategy and operations across delivery depots, labs, offices, and subsidiaries for autonomous sidewalk delivery robotics. You will scale infrastructure for rapid geographic expansion and acquisitions while keeping systems reliable, secure, and easy to use.

You will guide multi-year IT roadmaps, partner with cross‑functional teams, and drive ERP implementations, IAM, and global security compliance in a fast‑growing environment.

Competenze

• 15+ years in IT infrastructure and operations with leadership experience.
• Experience running distributed enterprise IT in high-growth tech contexts.
• Hands-on ops support across multiple time zones during rapid expansion.
• Strong expertise in networking, cloud, identity and core enterprise systems.
• Proven ability to hire, develop, and scale IT teams and infra.
• Excellent communication, leadership, and vendor-management skills.

Mansioni

• Define and execute the multi-year IT roadmap, owning budget, vendor selection, contracts, and major technology investments aligned with growth and R&D.
• Partner with engineering, security, operations, HR, finance, facilities and growth teams to enable expansion and robotics innovation.
• Lead IT planning for new markets, facilities, and acquisitions, including diligence and post-close integration with minimal disruption.
• Oversee enterprise infrastructure, networks, and cloud services prioritizing uptime, scalability, and IoT/edge deployments for live robot operations.
• Drive collaboration, productivity and ERP implementations while consolidating SaaS vendors and licenses.
• Coordinate security to strengthen IAM, endpoint protection, segregation of duties, incident response, and SOX/SOC 2/GDPR compliance.
• Build and scale a high-performing IT org, define SLAs, and continually improve helpdesk and end-user experience.

Conoscenze

IT Leadership

Cloud Platforms

Networking

Security

Vendor Management

ERP Knowledge

Compliance

Formazione

Bachelor's degree in Computer Science

Strumenti

ERP Systems

SaaS Management

Descrizione del lavoro

Role overview

Lead IT strategy and operations across delivery depots, engineering labs, corporate offices, and subsidiaries for a company developing autonomous sidewalk delivery robots. The position blends strategic planning with hands‑on execution, scaling infrastructure to support rapid geographic expansion, acquisitions, and ongoing robotics R&D while keeping systems reliable, secure, and easy to use.

Responsibilities

• Define and execute the multi-year IT roadmap, owning budget, vendor selection, contracts, and major technology investment decisions in step with growth and R&D priorities.


• Partner closely with engineering, security, operations, HR, finance, facilities, and growth teams so IT enables expansion and robotics innovation.


• Lead IT planning for new markets, new facilities, and acquisitions, including diligence and post-close integration work with minimal business disruption.


• Oversee enterprise infrastructure, networks, and cloud services with a sharp focus on uptime, scalability, and IoT and edge‑device deployments that support live robot operations.


• Drive collaboration, productivity, and ERP implementations while consolidating SaaS vendors, licenses, and related budgets.


• Partner with security to strengthen identity and access management, endpoint protection, segregation of duties, and incident response, and maintain compliance with SOX, SOC 2, GDPR, and similar frameworks.


• Build, mentor, and scale a high‑performing IT organization, set SLAs across offices, labs, and depots, and continually improve helpdesk, lifecycle automation, and end‑user experience.

Requirements

• 15+ years of progressive experience in IT infrastructure and operations, with at least 8 years leading teams.


• Demonstrated success running complex, distributed enterprise IT environments at high‑growth, technology‑driven companies.


• Hands‑on experience supporting live operations across multiple time zones through periods of rapid expansion.


• Deep expertise across networking, cloud platforms, identity management, and core enterprise systems.


• Track record of hiring, developing, and scaling both IT teams and the underlying infrastructure they run.


• Strong communication, leadership, and vendor management skills, with a reputation for reliability, responsiveness, and closing the loop with cross‑functional partners.

Nice to have

• Prior exposure to M&A IT diligence and integration in a scaling technology organization.


• Familiarity with robotics, IoT, or other edge‑heavy operational environments.

Benefits and work setup

• Remote work available for candidates located in Canada, with a posted base salary range of $230,000 to $310,000 CAD; compensation may vary by location, experience, and role alignment, and US‑based salary ranges may apply to US candidates.