VP of Intelligent Automation & Backend Transformation

Citi; Tampa (FL); Presencial; USD 114.000 - 171.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision coverage

401(k)

Descripción de la vacante

Citi is seeking an IT Business Lead Analyst in Tampa, FL to drive the transformation of back-end servicing lifecycles using predictive processing, risk-based governance, and generative AI. You will partner with architects, engineering leads, and business stakeholders to design scalable systems across global operations.

Responsibilities include leading discovery, translating objectives into epics and stories, collaborating on technical designs, and deploying AI-driven automation with governance.

Formación

• 6+ years of experience in data analytics, product management, or business analytics in banking.
• Proven leadership in large-scale automation or digital transformation programs.
• Ability to structure complex problems and align business, risk, and engineering.

Responsabilidades

• Lead end-to-end discovery, feasibility studies, and business process mapping for intelligent servicing initiatives.
• Translate objectives into epics, user stories, acceptance criteria, and workflows.
• Collaborate with architects and engineering leads to satisfy requirements and controls.
• Automate back-end servicing lifecycles by removing manual touchpoints.
• Perform data analysis using SQL and profiling to uncover root causes and evaluate automation.
• Drive backlog refinement, sprint planning, and demos with cross-functional teams.
• Deploy predictive processing models to drive straight-through processing.
• Establish risk-based automation with governance for high-risk activities.
• Implement generative AI to automate control execution, monitoring, and compliance.

Conocimientos

Data Analytics

Product Management

Business Analytics

Banking domain

Educación

Bachelor's degree

Master's degree

Herramientas

Python scripting

SQL

Descripción del empleo

Citi is seeking an IT Business Lead Analyst in Tampa, FL to drive the transformation of back-end servicing lifecycles using predictive processing, risk-based governance, and generative AI. You will partner with architects, engineering leads, and business stakeholders to design scalable systems across global operations.

Responsibilities include leading discovery, translating objectives into epics and stories, collaborating on technical designs, and deploying AI-driven automation with governance.