VP of Institutional Operations

Farringdon Insurance Company Limited; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Farringdon Insurance Company Limited is seeking an accomplished senior leader to head institutional investment operations. You will oversee the full trade lifecycle, onboarding, settlements, reconciliations, FX, prime services, and asset servicing for institutional clients.

The role requires 18+ years in institutional operations with deep knowledge of banking and fiduciary standards; you will lead cross-functional teams, manage complex escalations, and drive strategic operations initiatives to

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration or related field required; MBA or advanced degree preferred.
• 18+ years of progressive institutional operations leadership experience in investment/custody environments.
• Deep expertise in trade lifecycle, settlements, reconciliations, FX, prime brokerage, and custody administration.

Responsibilities

• Lead and manage institutional investment operations teams across the full trade lifecycle.
• Ensure accurate and timely processing of trades, settlements, corporate actions, income collections, and related activities.
• Serve as senior operational point of contact for institutional clients, custodians, fund administrators, prime brokers, and external providers.
• Maintain strong internal controls and risk management aligned with regulatory standards (OCC) and enterprise risk framework.
• Supervise asset safekeeping, settlement, reconciliation, trade fails review, and cash management activities.
• Lead due diligence preparation for institutional investor reviews and coordinate responses across operations.
• Manage pricing disputes, trade-fail issues with market impact, and escalations with cross-functional stakeholders.
• Oversee bond accounting functions including interest accruals, amortization, and reconciliation within custody systems.
• Develop and execute operational strategies aligned with growth targets for institutional services.
• Lead major initiatives: system migrations, process redesigns, new product launches, and technology transformations.

Skills

Institutional operations leadership

Trade lifecycle

Trade settlements

Reconciliations

FX

Custody operations

Regulatory knowledge

KYC/AML

Stakeholder management

Risk management

Education

Bachelor's degree in Finance/Accounting/Business

MBA or advanced degree

Tools

Custody systems

Job description

• Lead and manage institutional investment operations teams covering full trade lifecycle including onboarding, settlements, reconciliations, FX, prime services, and asset servicing for institutional clients
• Oversee day-to-day institutional operations ensuring accurate and timely processing of trades, settlements, corporate actions, income collections, proxy events, and cash management across custody and investment platforms
• Serve as primary senior operational point of contact for institutional clients, custodians, fund administrators, prime brokers, and external service providers
• Ensure strict adherence to banking regulations, fiduciary standards (OCC), and internal audit requirements; maintain strong internal control environment aligned with enterprise risk framework
• Supervise asset safekeeping, settlement, reconciliation, trade fails review, exception reporting, suspension balances, and cash management including overdraft monitoring
• Lead operational due diligence preparation for institutional investor reviews; coordinate responses across operations function and manage escalated exceptions requiring VP-level judgment
• Manage pricing disputes, trade fails with market impact, regulatory deadline issues, and complex operational escalations with cross-functional stakeholders
• Oversee bond accounting functions including interest accruals, amortization of premiums/discounts, pricing verification, and reconciliation of fixed income holdings within custody systems
• Develop and execute operational strategies aligned with business objectives and growth targets for institutional services division
• Lead major operational initiatives: system migrations, process redesigns, new product launches, geographic expansions, and technology transformations

Typical Profile:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field required; MBA or advanced degree strongly preferred
• 18+ years of progressive institutional operations, investment operations, custody operations, or financial services operations leadership experience
• 10+ years in senior institutional operations leadership roles (VP, SVP, ED) with P&L or operational accountability
• Deep expertise in institutional investment operations including trade lifecycle, settlements, reconciliations, corporate actions, FX, prime brokerage, and custody administration
• Strong knowledge of banking regulations, fiduciary standards (OCC), KYC/AML requirements, and operational risk management frameworks
• Proven track record scaling and improving operations in complex, regulated financial services environment

Key Metrics:

• Operational SLA compliance and on-time settlement rates
• Trade fail rates and exception resolution times
• Reconciliation accuracy and break resolution
• Cost per transaction and operational efficiency gains
• Client satisfaction (NPS, CSAT) and service quality scores
• Regulatory audit results and compliance adherence (zero violations)
• Operational risk incidents and control effectiveness
• Budget adherence and cost-to-serve optimization
• Team performance, retention, and capability development