VP of Growth & Transformation Operations

Staples

St. Louis (MO)

On-site

USD 250,000 - 380,000

Full time

9 days ago

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Job summary

Staples seeks a seasoned executive to lead the VP, Transformation & Operations for SPP. You will own the end-to-end transformation roadmap and oversee core operations for promotional products, global sourcing, and order fulfillment.

You will drive governance, value realization, and accountability to deliver sales, EBITDA, and customer outcomes. The role requires leading complex initiatives across Sales, Marketing, Operations, Finance, Technology, Staples Business, and Staples Retail to optimize

Qualifications

15+ years of progressive leadership experience in transformation, strategy, operations, consulting, commercial leadership, or general management.
Proven record leading complex, cross-functional initiatives that delivered measurable revenue growth, profitability improvement, customer impact, or operating-model change.
Strong commercial and financial acumen, including experience assessing business cases, investment decisions, and P&L impact.
Demonstrated ability to influence senior leaders, drive alignment, and lead through ambiguity without direct authority.
Experience with digital transformation, AI, automation, process redesign, organizational effectiveness, or go-to-market transformation preferred.
Experience in promotional products, branded merchandise, distribution, manufacturing, retail, or B2B services preferred.
Bachelor’s degree required; advanced degree preferred.

Responsibilities

Own and execute the transformation roadmap, converting opportunities into measurable sales, EBITDA, enterprise value, and operational outcomes.
Lead cross-functional initiatives across multiple teams to improve revenue growth, go-to-market effectiveness, customer experience, scalability, and execution discipline.
Drive prioritization, sequencing, resource allocation, and trade-off recommendations to maximize business value and leadership alignment.
Own core operations for the promotional products business, ensuring effective execution of workflows, sourcing, order management, fulfillment, and service delivery.
Oversee program operations onboarding, implementation, assortment setup, pricing and margin processes, inventory agreements, reporting, billing integrations, and governance.
Own special order operations by enhancing quote-to-order speed, project visibility, brand compliance, and margin performance.
Partner across sourcing, merchandising, logistics, compliance, and global network partners to advance global sourcing capabilities and reduce supply chain risk.
Establish and lead the transformation operating system with milestones, value tracking, benefit realization, and decision paths.
Inform and influence SVP and leadership with progress, risks, and resource needs to keep priorities moving forward.
Use analytics to challenge assumptions, identify gaps and profitability opportunities, and optimize economics across customer/product/channel.
Advance AI, digital, automation, and process-improvement initiatives to strengthen scalability and long-term capability.