VP of Digital Banking & Member Experience | Hybrid Remote

Credit Union of Southern California (CU SoCal); Anaheim (CA); Hybrid; USD 141,000 - 230,000; Full time

Benefits offered by this job

Competitive pay

Great health benefits

Hybrid work model

Job summary

Credit Union of Southern California (CU SoCal) seeks a strategic leader to head Digital Banking and translate organizational goals into a robust product roadmap. You will guide Online and Mobile Banking, onboarding experiences, and consumer-loan applications while partnering with Lending and IT to deliver measurable results.

The role requires senior leadership, strong vendor and budget skills, and a commitment to a hybrid schedule with in-office and remote work options.

Qualifications

• Experience in digital banking and fintech environments.
• Strong leadership and strategy execution能力.
• Proven ability to manage budgets, KPIs, and roadmaps.

Responsibilities

• Develop and execute the Digital Banking strategy and roadmap.
• Oversee Online/Mobile Banking, onboarding, and consumer loan apps.
• Lead cross-functional initiatives and manage vendor relationships.
• Ensure compliance, risk management, and operational excellence.

Skills

Online Banking ownership

Mobile Banking leadership

Digital onboarding

Consumer loan apps

Vendor management

Budgeting & staffing

Regulated financial services

MS Office suite

Education

Bachelor's degree in Business/Finance/IS/Tech

Tools

MS Office

Job description

Credit Union of Southern California (CU SoCal) seeks a strategic leader to head Digital Banking and translate organizational goals into a robust product roadmap. You will guide Online and Mobile Banking, onboarding experiences, and consumer-loan applications while partnering with Lending and IT to deliver measurable results.

The role requires senior leadership, strong vendor and budget skills, and a commitment to a hybrid schedule with in-office and remote work options.