VP - Human Resources

CTDI Careers; West Chester (Chester County); On-site; USD 180,000 - 240,000; Full time

Job summary

CTDI is seeking a Vice President of Human Resources to lead all HR functions from CTDI Headquarters in West Chester, PA. The VP HR will partner with executives, drive total rewards competitiveness, and oversee payroll, benefits, and compliance while shaping HR policy and strategic initiatives across the organization.

The role requires 15+ years of HR experience, 10+ years in management, and strong leadership in multi-site, global environments.

Qualifications

• Bachelor’s degree from an accredited college or university.
• A minimum of 15+ years in HR with at least 10 years in people management.
• Extensive knowledge of employment law and employee relations.
• Experience with UltiPro and Kronos is a plus.

Responsibilities

• Lead HR Administration, Employee Relations, and Workforce Operations.

Skills

Strategic thinking

Cross-functional partner

Communication

HR policy & compliance

People management

Multi-site/global HR

Analytical mindset

Experience with staffing agencies

HR tech & systems

Education

Bachelor’s degree

Tools

UltiPro

Kronos

Job description

The Vice President of Human Resources is a key member of the CTDI Leadership team, with close interaction with all business unit leaders and the overall executive staff, and will based out of CTDI Headquarters in West Chester, PA. The VP of HR will be responsible for the overall Human Resources management, design, communication, compliance and administration. The VP will provide support to employee relations, workforce and talent, administration, payroll, and total rewards teams for CTDI. This position will also define process and policy development. The successful candidate is one that thrives in a fast paced, collaborative team environment, driven to perform at a very high level, has demonstrated ability to develop and lead a talented HR Organization, possesses strong customer service skills, and is passionate about driving and leading HR in a growing and dynamic organization. Communications Test Design Inc (CTDI) is an industry leading Global Engineering, Repair and Logistics company with nearly 20,000 employees across 23 countries. The role is critical in executing CTDI’s people initiatives, providing great internal customer support while driving HR functional excellence and process improvement.

Key Responsibilities:

• Lead Human Resources Administration teams, Employee Relations, and Workforce Operations.
• Serve as a strategic business partner to executive leaders across all functions and geographies.
• Ensure competitiveness of total rewards programs through market analysis and benchmarking.
• Support workforce planning processes to ensure organizational capability and future talent needs are met.
• Support employee relations activities, including investigations, conflict resolution, and risk mitigation.
• Partner with Legal and Compliance teams on employment matters and organizational policies.
• Lead the people aspects of mergers, acquisitions, divestitures, and organizational restructuring.
• Build relationships and support standards with Global Human Resources leaders.
• Develop and execute enterprise-wide strategies for healthcare benefits, wellness initiatives, and the 401(k) retirement program, balancing cost management, market competitiveness, and employee experience.
• Support Workforce Operations and business leaders to develop and implement people strategies and programs that allow CTDI to attract, develop, and retain top talent across the organization.
• Consult with and mentor managers on employee relations issues; ensure that appropriate corrective actions are consistently administered and provide leadership to assess, investigate, mediate and correct issues
• Serve in a trusted advisor relationship, establishing strong working relationships throughout the organization with a customer-oriented philosophy working through organizational and people opportunities
• Manage and coach a Field and Corporate HR Business Partner team to foster a high-performing team
• Set strategy for and support HRIS Initiatives
• Establish and coordinate daily relationships with third-party administrators and vendors.
• Set strategy for and support benefits orientation and the open enrollment process.
• Responsible for the oversight of all payroll tax activities, including multi-state registrations and tax set up, compliance with local, state, and federal regulations, and ensuring timely filings of each jurisdiction’s periodic returns through third-party vendor
• Responsible for remaining current on new legislation and regulatory ruling impacting multi-state HR.
• Ability to embrace and implement AI into practical tools to support and elevate HR team members.

Required Skills:

• Experience supporting multi-site, global, or large-scale organizations.
• Proven ability to think strategically and translate strategies into actionable plans.
• Team-based, collaborative interpersonal style.
• Excellent verbal and written communication skills with strong attention to detail.
• Professional customer service demeanor, ability to deal with sensitive and confidential employee issues.
• Advanced organizational skills and the ability to multi-task.
• Experience working with staffing agencies to support regular and seasonal needs.
• Effectively handle a heavy workload, prioritizing work and meeting deadlines.
• An analytical mindset with the ability to troubleshoot systems-related issues.
• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) or other HR certification or designation preferred.

Qualifications/Required Experience:

• Bachelor’s degree from an accredited college or university.
• 15+ years or more of experience in human resources in a progressive environment with at least 10 years of people management experience preferred.
• Extensive knowledge of employment law and employee relations.
• UltiPro and Kronos Experience is a plus

CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 50 years. Come put our successful history behind your career!

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [e-mail] .

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.