VP, Global Funds Transfer Operations Leader

J.P. Morgan Chase & Co.; Tempe (AZ); On-site; USD 180,000 - 300,000; Full time

Job summary

JP Morgan Chase in Tempe, AZ, seeks a Vice President to lead a high-impact funds transfer operations team. You will own end-to-end execution, accuracy, and client experience by delivering timely processing and strong controls.

You will set clear accountability, drive continuous improvement, and partner with technology and risk teams to implement automation or AI-enabled improvements while maintaining oversight.

Qualifications

• Five+ years in banking/financial services with strong control environment.

Responsibilities

• Lead and develop a team of funds transfer professionals with clear performance expectations.
• Ensure accurate, timely, and compliant funds transfer processing against service levels.
• Maintain a strong control environment aligned with regulatory requirements and risk standards.
• Identify and resolve operational risks, exceptions, and process breaks with urgency.
• Drive simplification of workflows and scalability through process improvements.
• Partner with technology, risk, and transformation teams to deliver automation or AI-enabled improvements with oversight.
• Use metrics and reporting to monitor performance, identify trends, and prioritize improvements.
• Build relationships with client-facing teams and act as trusted operations partner for clients.
• Manage competing priorities during high-volume periods without compromising control or client experience.
• Provide clear reporting on performance, risks, and improvement initiatives to senior leadership.

Skills

People leadership

Regulatory controls

Operational risk

Data analytics

Process improvement

Communication

Tools

BI tools

Job description

JP Morgan Chase in Tempe, AZ, seeks a Vice President to lead a high-impact funds transfer operations team. You will own end-to-end execution, accuracy, and client experience by delivering timely processing and strong controls.

You will set clear accountability, drive continuous improvement, and partner with technology and risk teams to implement automation or AI-enabled improvements while maintaining oversight.