VP, Front-Office Trading Platform Reliability Lead

The Cypress Group; New York (NY); On-site; USD 230,000 - 320,000; Full time

Job summary

The Cypress Group in New York seeks a Vice President – Trading Floor Production Support Lead to oversee the front-office production support for mission-critical trading platforms, ensuring stability and performance for structured finance and fixed income products.

You will partner with Trading, Sales, Operations, Risk, and Technology to drive incident management, observability, and operational excellence, mentoring engineers and guiding post-incident improvements.

Responsibilities

• Lead the production support function for front-office trading applications and related infrastructure.
• Design, develop, enhance, and maintain scalable software solutions using modern engineering methodologies, languages, frameworks, and tools.
• Ensure high availability and performance of trading systems through proactive monitoring, alerting, and observability practices.
• Serve as the primary technology partner for business stakeholders, coordinating timely resolution of production incidents and minimizing business impact.
• Collaborate with product managers, software engineers, infrastructure teams, and business users to define requirements and deliver technology solutions aligned with business objectives.
• Drive continuous improvements across production support processes, automation, platform stability, and operational efficiency.
• Promote engineering best practices, including secure coding, code reviews, testing, and knowledge sharing.
• Analyze complex production issues, identify root causes, and implement long-term solutions to improve platform resilience.
• Assess and manage operational and technology risks while ensuring adherence to governance and control standards.
• Build strong relationships across technology and business teams to facilitate effective communication and successful delivery.
• As Vice President, contribute to technical strategy and influence technology direction within your area of responsibility.
• Lead complex initiatives involving multiple teams and stakeholders.
• Provide technical guidance, mentorship, and coaching to engineers and support specialists.
• Drive continuous improvement initiatives across operational processes, tooling, and platform reliability.
• Advise senior stakeholders on technology risks, strategic initiatives, and operational readiness.
• Balance tactical production support responsibilities with long-term platform improvements and engineering excellence.

Job description

The Cypress Group in New York seeks a Vice President – Trading Floor Production Support Lead to oversee the front-office production support for mission-critical trading platforms, ensuring stability and performance for structured finance and fixed income products.

You will partner with Trading, Sales, Operations, Risk, and Technology to drive incident management, observability, and operational excellence, mentoring engineers and guiding post-incident improvements.