VP Ecommerce and MarTech Systems

Medline; Northbrook (IL); On-site; USD 250,000 - 350,000; Full time

Job summary

Medline seeks a strategic executive to own Ecommerce and Marketing Technology platforms, unifying disparate systems into a single digital ecosystem. This leader will set technology strategy, drive revenue-enabled platforms, and ensure reliability, security, and scalability across Medline.com and associated tools.

The role collaborates with Marketing, Ecommerce, Sales, Data & Analytics, Supply Chain, and Enterprise Architecture, steering multi-year roadmaps and program governance to accelerate

Qualifications

• 15+ years in enterprise IT, digital commerce, or large-scale systems leadership with revenue platforms.
• 7+ years leading managers and senior technical leaders in matrixed organizations.
• Led enterprise ecommerce migration or replatforming, incl. architecture and data migration.
• Experience with commercetools or comparable composable platform; strong integration and data architecture expertise.
• Proven ability to set strategy and secure executive support for a funded roadmap.
• Extensive vendor, contract, SI, and software-partner management experience.

Responsibilities

• Own multi-year digital technology strategy and funded roadmap for ecommerce, MarTech, content, personalization, data, and training.
• Unify platforms into one Medline.com ecosystem with shared journeys and governance.
• Lead ecommerce strategy, roadmap, delivery, operations, and continuous optimization across product data, pricing, contracts, search, cart, checkout, and orders.
• Own MarTech lifecycle and integrate campaign, content, personalization, customer data, automation, analytics, and consent into a connected stack.
• Define reference architectures, APIs, data pipelines, and integration standards across enterprise systems.
• Run an integrated roadmap with internal teams, partners, SI, and offshore resources; ensure availability, security, and performance.
• Establish governance for configuration, data use, privacy, consent, accessibility, and regulatory compliance; promote reuse and shared components.
• Use trusted data to connect marketing engagement to digital orders and enable analytics/reporting.
• Lead vendor selection, contracting, and performance management across software and delivery partners.
• Lead a multi-layer organization of directors, managers, engineers, architects, and product owners.

Skills

Enterprise IT leadership

Digital commerce strategy

Platform engineering

Vendor management

APIs & integration

AI opportunity assessment

Tools

Commercetools

API-first platforms

Job description

Job Summary

The Vice President of Ecommerce and Marketing Technology owns Medline's digital commerce and marketing platforms as revenue-generating systems. This leader sets technology strategy and ensures the ecosystem is reliable, secure, integrated, scalable, and aligned with business priorities.

Central to the One Medline.com, Personalized strategy, the role unifies separate platforms and tools into one digital ecosystem that helps customers find, evaluate, buy from, and return to Medline while reducing duplication and complexity.

The role partners with Marketing, Ecommerce, Sales, Data & Analytics, Supply Chain, and Enterprise Architecture and represents IT with commercial leadership. Success is measured by revenue enablement, adoption, reliability, simplification, and speed to market.

Key Responsibilities

Digital Technology Strategy

• Own the multi-year strategy and funded roadmap across ecommerce, MarTech, content, personalization, customer data, and sales training.
• Manage the portfolio around business value, scalability, dependencies, investment choices, and measurable outcomes.
• Evaluate composable architectures, emerging vendors, buy-versus-build decisions, and AI opportunities against enterprise standards.

Ecosystem Consolidation & Platform Simplification

• Unify customer-facing platforms, storefronts, applications, and tools into one Medline.com ecosystem with shared journeys, components, services, and governance.
• Retire redundant capabilities in sequenced waves that protect customer and revenue continuity.

Ecommerce Platform Ownership

• Own ecommerce strategy, roadmap, delivery, operations, and continuous optimization across product data, pricing, contracts, search, cart, checkout, orders, and account management.
• Lead major replatforming and customer-journey modernization, including architecture, migration, cutover, stabilization, and legacy decommissioning.

Marketing Technology Ownership

• Own the MarTech lifecycle and integrate campaign, content, personalization, customer data, automation, analytics, and consent capabilities into one connected stack.
• Enable scalable marketing self-service while rationalizing overlapping tools and spend.

Architecture & Integration

• Define reference architectures, APIs, data pipelines, shared objects, and integration standards with Enterprise Architecture.
• Connect commerce, ERP and order management, CRM, CMS, CDP, marketing automation, personalization, analytics, consent, and core customer, product, pricing, inventory, order, content, and asset data.

Delivery & Operations

• Run an integrated roadmap and backlog using the right mix of internal teams, strategic partners, system integrators, and offshore resources.
• Ensure availability, performance, security, resiliency, peak readiness, SLAs, technical debt management, and lifecycle planning.
• Use AI across delivery to improve speed, quality, traceability, and adoption while reducing rework.

Governance & Enablement

• Establish governance for configuration, customization, data use, access, vendors, privacy, consent, accessibility, and regulatory compliance without slowing delivery.
• Promote self-service and reuse through shared components, design systems, documentation, reusable assets, and communities of practice.

Data, Analytics & Emerging Capabilities

• Use trusted enterprise data to connect marketing engagement through digital orders and enable consistent analytics and reporting.
• Measure adoption, growth, efficiency, simplification, quality, and speed to market; scale governed AI capabilities only when production-ready and supportable.

Strategic Partner, Vendor & Financial Management

• Own portfolio budgeting, forecasting, cost optimization, licensing, consumption, and implementation spend.
• Lead vendor selection, contracting, and performance management across software and delivery partners.

Leadership & Organization

• Lead a multi-layer organization of directors, managers, engineers, architects, and product owners across ecommerce and MarTech.
• Build the talent and operating model needed to sustain a modern composable stack and AI-enabled delivery.

Qualifications

Required

• 15+ years in enterprise IT, digital commerce, platform engineering, or large-scale business systems leadership, including customer-facing revenue platforms.
• 7+ years leading managers and senior technical leaders in complex, matrixed organizations.
• Led an enterprise ecommerce migration or replatforming, including architecture, data migration, cutover, stabilization, and platform consolidation.
• Experience with commercetools or a comparable composable, API-first platform and strong integration, API, data architecture, and modernization expertise.
• Proven ability to set strategy and secure executive support for a funded roadmap.
• Substantial vendor, contract, system-integrator, and software-partner management experience.

Preferred

• B2B or distribution ecommerce experience, including contract pricing, c