VP, Digital Assets Tech & IT Services Leadership

Barclays; Colorado; On-site; USD 164,000 - 225,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) plan

Paid leave

Job summary

Barclays in Whippany, NJ, seeks a Senior Service Manager - VP to establish and manage the service capabilities for Digital Assets Technology, ensuring platforms are resilient, secure, and production-ready as they move into production.

You will lead service performance, incident, change and risk management, and report clearly on health, dependencies, and outcomes while partnering with engineering, risk, and compliance teams to drive continuous improvement.

Qualifications

• Proven success of running technology services and production environments.
• Strong focus on incident, problem, change, capacity and service-level management.
• Rigorous risk and controls discipline with policy adherence.

Responsibilities

• Lead IT Services strategy and manage department performance.
• Monitor service health, incidents, risks, and dependencies.
• Engage senior stakeholders and cross-functional teams to drive improvements.
• Partner with risk/compliance to uphold governance and controls.
• Drive service operating models for new technology platforms.

Skills

Digital Asset Tech

Risk & Controls

Cloud/Kubernetes

ITIL

Stakeholder Engagement

Production Support

AI tooling

Tools

Kubernetes

APIs

Observability Tools

Job description

Barclays in Whippany, NJ, seeks a Senior Service Manager - VP to establish and manage the service capabilities for Digital Assets Technology, ensuring platforms are resilient, secure, and production-ready as they move into production.

You will lead service performance, incident, change and risk management, and report clearly on health, dependencies, and outcomes while partnering with engineering, risk, and compliance teams to drive continuous improvement.