VP, Digital Adoption & AI Product Strategy

Next Frontier Capital; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

The Private Bank Digital Team at JPMorganChase is seeking a Vice President, Digital Adoption to accelerate adoption of our digital products across the Private Bank. You will pair an AI-product mindset with data-driven decision-making to ensure innovations reach clients and advisors.

This high-impact role focuses on understanding user behavior, identifying adoption barriers, and leveraging AI to unlock scalable growth across product launches and ongoing adoption.

Qualifications

• Bachelor's degree in Business, Data Science, Computer Science, Product Management, or a related field.
• 7+ years of experience in product management, digital strategy, growth, or a related discipline, ideally within financial services or a technology-driven environment.
• Demonstrated experience driving digital product adoption or growth at scale.
• Strong analytical skills with proven fluency in data—comfortable defining metrics, working with analytics tools, and translating data into strategy.
• Deep familiarity with AI/ML concepts and a track record of applying an AI-product mindset to real-world problems.

Responsibilities

• Drive Adoption at Scale: Own and execute the strategy for accelerating adoption of newly launched and existing digital products across the Private Bank ecosystem.
• Apply an AI-Product Mindset: Identify and champion opportunities to embed AI capabilities into products and adoption workflows—turning emerging AI technologies into practical, client-facing value.
• Leverage Data Relentlessly: Build and maintain a data-driven view of adoption performance. Define metrics, monitor usage trends, and translate insights into actionable strategies.
• Partner Cross-Functionally: Collaborate closely with Product, Design, Engineering, and Advisor-facing teams to align adoption goals with product roadmaps and launch cadences.
• Optimize the Adoption Funnel: Diagnose friction points across the user journey and design interventions—from onboarding to sustained engagement that measurably improve uptake.
• Experiment & Iterate: Establish a test-and-learn culture, running experiments (e.g., A/B testing, cohort analysis) to continuously refine adoption tactics.
• Influence Stakeholders: Communicate adoption insights and recommendations to senior leadership, using data storytelling to secure buy-in and drive decisions.

Skills

Product management

Digital strategy

Data analytics

AI/ML concepts

Stakeholder management

Education

Bachelor's degree

Job description

The Private Bank Digital Team at JPMorganChase is seeking a Vice President, Digital Adoption to accelerate adoption of our digital products across the Private Bank. You will pair an AI-product mindset with data-driven decision-making to ensure innovations reach clients and advisors.

This high-impact role focuses on understanding user behavior, identifying adoption barriers, and leveraging AI to unlock scalable growth across product launches and ongoing adoption.