Vice President, AI-Driven Digital Adoption

JPMorgan Chase & Co.; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co.'s Private Bank Digital Team seeks a Vice President, Digital Adoption to accelerate adoption of digital products across the Private Bank. The role combines AI-product thinking with a data-driven approach to deliver client and advisor value, scale adoption, and guide product roadmaps.

The ideal candidate excels at analyzing user behavior, identifying adoption barriers, and leveraging AI to drive scalable growth within a leading financial institution.

Qualifications

• Bachelor's degree in Business, Data Science, Computer Science, Product Management, or a related field.
• 7+ years of experience in product management, digital strategy, growth, or a related discipline, ideally within financial services or a technology-driven environment.
• Demonstrated experience driving digital product adoption or growth at scale.
• Strong analytical skills with proven fluency in data—comfortable defining metrics, working with analytics tools, and translating data into strategy.
• Deep familiarity with AI/ML concepts and a track record of applying an AI-product mindset to real-world problems.

Responsibilities

• Drive Adoption at Scale: Own and execute the strategy for accelerating adoption of newly launched and existing digital products across the Private Bank ecosystem.
• Apply an AI-Product Mindset: Identify and champion opportunities to embed AI capabilities into products and adoption workflows-turning emerging AI technologies into practical, client-facing value.
• Leverage Data Relentlessly: Build and maintain a data-driven view of adoption performance. Define metrics, monitor usage trends, and translate insights into actionable strategies.
• Partner Cross-Functionally: Collaborate closely with Product, Design, Engineering, and Advisor-facing teams to align adoption goals with product roadmaps and launch cadences.
• Optimize the Adoption Funnel: Diagnose friction points across the user journey and design interventions-from onboarding to sustained engagement that measurably improve uptake.
• Experiment & Iterate: Establish a test-and-learn culture, running experiments (e.g., A/B testing, cohort analysis) to continuously refine adoption tactics.
• Influence Stakeholders: Communicate adoption insights and recommendations to senior leadership, using data storytelling to secure buy-in and drive decisions.

Skills

Analytical skills

AI/ML concepts

Product management

Education

Bachelor's degree

Job description

JPMorgan Chase & Co.'s Private Bank Digital Team seeks a Vice President, Digital Adoption to accelerate adoption of digital products across the Private Bank. The role combines AI-product thinking with a data-driven approach to deliver client and advisor value, scale adoption, and guide product roadmaps.

The ideal candidate excels at analyzing user behavior, identifying adoption barriers, and leveraging AI to drive scalable growth within a leading financial institution.