VP, Customer Advocacy — Ambulatory RCM Transformation

IKS Health Limited.; Baltimore (MD); Hybrid; USD 225,000 - 300,000; Full time

Benefits offered by this job

Healthcare

401k

Paid time off

Job summary

IKS Health Limited. seeks a Vice President, Customer Advocacy - Acute / Ambulatory RCM to lead client engagements with health systems across the Northeast corridor. You will assess ambulatory and acute revenue cycle performance, drive RCM transformations, and partner with technology teams to implement patient access and billing improvements.

Travel up to 50% is required. The role requires a MBA/MHA/ MPH and 7+ years in ambulatory/acute operations and 5+ years in revenue cycle, with a proven

Qualifications

• 7+ years of experience in ambulatory and acute operations management and management consulting or advisory services.
• 5+ years of revenue cycle experience, including Patient Access and Billing.
• Proven record of managing large-scale parallel transitions.
• Expertise in revenue cycle assessments, system implementations, and operations.
• Ability to travel up to 50%.

Responsibilities

• Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
• Spearheads the successful implementation of our product and service suite with new and existing clients, driving outcomes through RCM transformation.
• Partner closely with our technology teams to deploy and implement our suite of products/workflow engines to drive best operational outcomes.
• Analyze business metrics trends, potential issues, escalations, client feedback and business strategy.

Skills

Ambulatory operations

Acute operations

Revenue cycle management

Management consulting

Client relationship management

Travel readiness

Education

MBA or MHA or MPH

Job description

IKS Health Limited. seeks a Vice President, Customer Advocacy - Acute / Ambulatory RCM to lead client engagements with health systems across the Northeast corridor. You will assess ambulatory and acute revenue cycle performance, drive RCM transformations, and partner with technology teams to implement patient access and billing improvements.

Travel up to 50% is required. The role requires a MBA/MHA/ MPH and 7+ years in ambulatory/acute operations and 5+ years in revenue cycle, with a proven